Store Supervisor

Yorkshire Trading Company, are a growing family owned and run business with 33 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.

Due to continued growth we have an opportunity for a Retail Store Supervisor to join our team in our Otley store.

The position is based on:

• 32 Hours over 4 days, to include some weekends on a rota basis

The ideal candidate would benefit from being flexible as additional hours may be required at busy times

• To assist the store manager in the day to day running of the store
• Deputise in the absence of the Store Manager (key holder)
• Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
• Work on store displays / stock rotation and put away
• Keep up-to-date with all of our products, services and promotions.
• Handle customer questions, complaints, and issues
• Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
• Contributes to the team effort by accomplishing related results as needed.
• Cashing up duties as and when required
• Ensure pricing is correct.
• Manage tidy time

The list above is not exhaustive

• The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required.
• Knowledge of cashing up procedures would be advantageous.
• Computer literate
• The desire to achieve and deliver high standards

If you’re passionate about people and sales then we would love to hear from you

1. 6 weeks annual leave (pro rata)
2. 5% Discount after a 6 week induction period

Work place pension scheme

Job Types: Part-time, Permanent

Part-time hours:

• 32 Hours over 4 days, to include some weekends on a rota basis

Salary: £11.69 per hour