Catering Service Manager
Job overview
We are looking for a Catering Services Manager to work on our Sutton site primarily. Work will involve overseeing staff and HACCP procedures in all catering areas including on our ward areas, the restaurant & cafe, functions ensuring we are maintaining a high standard of hygiene and cleanliness throughout all areas of the work place.Please refer to the job descriptions for further details of this post. This position may include working weekends and a variety of shifts both morning and evening, working 5 days out of 7, as required.
Main duties of the job
To provide the highest level of catering service possible for patients, visitors and staff, commensurate with financial considerations. Ensuring that food for staff, patients, and visitors is of the highest possible standard in the Restaurant, NHS Wards, Private Wards, commensurate with financial constraints.To ensure that perishable and non-perishable items are ordered, received, stored and dispatched in accordance with the stores operational procedures, time constraints and department needs. To ensure “Best Value” is achieved at all times in line with Trust and NHS financial guidelines.
To liaise with the Head Chef/Catering Team ensuring that the correct procedures are being followed regarding decanting and issue of stock. To co-ordinate all management aspects of catering, as directed by the Senior Catering Services Manager/Head of Catering.
Working for our organisation
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer.We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance.We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Detailed job description and main responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.- Manage all operational aspects of the catering service in ward areas, the children’s unit (Sutton) and private patient areas on a day-to-day basis including the distribution of all foodstuffs produced and provided.
- Implement and review with the other Managers and supervisors the management control systems for the service, using appropriate recognised techniques, to ensure that good practices prevail and exercises sufficient monitoring and control to ensure that the HACCP plan is always effective and working and adhered to.
- Ensure appropriate recruitment and selection of staff and the compilation of cost-effective staff rotas.
- Ensure the ward kitchen cleaning schedules and job sheets are updated and adhered to, and that planned daily and weekly cleaning is monitored.
- Formulate and implement appropriate monitoring packages for the business of the service.
- Highlights any cost improvement, income generation, and change of practice ideas. Maintain good security practices with reference to cash handling and stock control.
Person specification
Skills
Essential criteria- Numerate
- Understand and follow budgetary & Cost Control Procedures
Experience
Essential criteria- Advanced Food Hygiene Certificate (Level 4)
- Willing to undergo relevant training as required
- Demonstrable knowledge of Catering services
- HACCP Level 3 or 4 (or a willingness to undergo training in this area.)
- Experience of working within catering
- Experience & knowledge of duties required to support senior staff gained by experience in a similar role
- Able to understand and follow Standard Operating Procedures
- Awareness that role involves handling of patient/visitors meals and willingness to be trained in this area
- A recognised qualification in Maths & English
The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.
All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.
Flu Vaccination – What We Expect of our Staff
At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.
The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.