Payroll and HR Systems Officer

About Get Golfing

Get Golfing CIO, a charity with a mission to make golf more accessible for all, is seeking a Payroll Officer to join our People Team based at Redlibbets Golf Club.

This is an exciting opportunity to work for a thriving and dynamic organisation which manages and operates 13 sites with 7,000 members and over 160,000 visitors each year.

The successful candidate will be part of a £20m revenue company of circa 400 people (250 permanent) which reinvests profits from its operations into its venues, courses, the development of its people, and importantly, community oriented charitable initiatives local to its sites.

Our model is to maximise revenue through memberships, golf days, events, functions, and F&B. We say that “our courses are for golfers while our clubhouses are for everyone”.

Please see: https://www.getgolfing.org

Role Purpose

Additionally, the officer will maintain and deliver training on our HR systems, ensuring that managers have the knowledge and support to effectively use our systems across multiple locations.

If you are an experienced Payroll and HR Systems Officer with a passion for ensuring smooth and accurate payroll processes while supporting the success of a vibrant multi-site charity, we encourage you to apply.

This position is being advertised as full-time but part-time applications will be very much considered.

Key Responsibilities:

Payroll Administration:

• Process and administer payroll for all employees across multiple sites, using Brightpay, ensuring accuracy and timely payment. Including a significant casual labour cohort.
• Manage and resolve payroll-related inquiries from employees and managers.
• Maintain employee ‘coding’ systems to support accurate accounting
• Ensure compliance with tax, national insurance, and pension regulations.
• Prepare and submit statutory reports (e.g., PAYE, NI, pension contributions) and prepare year end payroll processing (P11d’s, P60’s etc)
• Maintain accurate payroll records and ensure confidentiality.
• Process employee deductions, bonuses and commissions, benefits and reimbursements as well as leaver and starter processes.
• HR Systems Management:
• Oversee the implementation and ongoing maintenance of HR systems and software.
• Ensure HR systems are updated with accurate employee data (e.g., personal information, job roles, pay rates).
• Generate reports on HR metrics, including absence, turnover, and performance data.
• Provide training and support to staff on HR systems usage.
• Collaborate with the HR team to ensure systems support recruitment, onboarding (including offer letters and right to work checks), and performance management processes.

Compliance and Reporting:

• Lead on providing HR information for key organisational reporting such as our annual Gender Pay Gap report
• Assist in preparing supporting HR and Pay information for our General Managers ahead of their monthly trading reviews
• Liase with the Finance Team and General Managers to calculate, and present for approval, the bonuses and commissions payable to employees, either monthly, quarterly or annually, on achieving/exceeding set budgets or sales targets.
• Provide reports on payroll and HR metrics for the senior leadership team.

Employee Benefits and Engagement:

• Administer employee benefit programs, including pensions (auto-enrolment), holiday accrual, and other organisational benefits.
• Support employee queries related to benefits, time off, and pay.
• Support with the onboarding process to ensure new starters are added to (and trained on) all HR systems in a timely manner

Continuous Improvement:

• Work with the HR team to identify opportunities for process improvements in payroll and HR system management.
• Stay up to date with payroll and HR best practices, technologies, and legal changes.

Requirements

Essential:

• Proven experience in payroll administration and HR systems management.
• Track record of HR System Administration
• Familiarity with payroll software (e.g., Sage, Xero, or similar systems).
• Excellent attention to detail and accuracy.
• Ability to handle confidential information responsibly.
• Strong organizational skills and ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Excellent communication skills and a customer-focused approach.

Desirable:

• Experience in a multi-site environment, particularly in hospitality, leisure, or golf industries.
• CIPD qualification or relevant payroll certification.
• Previous use of ‘Deputy’ HR system

• Competitive salary
• Employee benefits, including pension plan, holiday entitlement, staff discounts and free golf
• Opportunities for career development and training within an impactful charity