Head of PFI Contract Management & Performance

Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.

Job overview

Lewisham & Greenwich NHS Trust is looking for people with the right values, skills and potential to join us. We need people with energy, expertise and enthusiasm to help us achieve our strategy to improve the quality of care for our patients.

This includes statutory, mandatory and contract compliance, financial performance and payments, annual life-cycle reviews, operational efficiencies and contract variations.

Main duties of the job

The successful candidate will demonstrate a thorough understanding of highly complex PFI contracts, apply professional expertise to strengthen the intelligent client-side capability and to maintain the relationship and contract performance with PFI partners

Working for our organisation

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Detailed job description and main responsibilities

You will also be articulate, outgoing and be comfortable in contractually challenging PFI partners in formal settings.

Please refer to the job description for full details of the role.

Person specification

Experience

• Significant years NHS experience working at a Management level within Estates & Facilities services or similar role that demonstrates the ability to successfully deliver with the necessary commercial skills
• Significant experience relating to highly complex healthcare PFI expiry negotiations
• Demonstrate proficient and practised experience in dealing with contractors in providing services within a contractual framework, and have a expert knowledge of the principals of monitoring contracts against indicators and performance standards
• Expert knowledge of Estates & Facilities Management/FM related contracts and monitoring procedures.
• Experience of working within a multi-disciplined Facilities and Hotel Services environment.
• Experienced in working with colleagues from Hard and Soft FM and clinical services.
• Significant involvement in leading change management
• Evidence of diplomacy and negotiation skills.

Knowledge and skills

• An extensive and detailed knowledge of contract law and relevant legislative requirements.
• Significant knowledge and expertise in the handback process of PFI’s in a healthcare setting.
• Detailed knowledge and expertise in managing multiple PFI contracts with a value of over £20m
• Ability to Chair and participate in meetings.
• A current and detailed knowledge of health and safety legislation and statutory requirements.
• Able to recognise the need to escalate issues outside the remit of the role.
• Able to promote Services with internal and external customers.
• A detailed of knowledge of and evidence of working within and analysing financial budgets
• Competent use of IT software and the willingness to familiarise with other specialist software packages if required. Ability to use a range of software systems, ranging from MS Power point and Word, to developing Excel spread sheets setting out complex financial analysis. To access Trust and Contractor data base and analyse highly complex data contained therein. To develop reports from information received.
• Ability to compile concise and accurate management reports for presentation to immediate and senior management and presentation at Board level
• Able to perform within management systems in delivering outcomes against specific programmes and budgets
• Demonstrate detailed understanding of highly complex contractual matters.
• Sound communication skills both written and oral.
• Understanding of food hygiene and health and safety at work regulations, NHS Plan, PEAT, NHS cleaning codes of practice and NHS policies and standards including infection control

Qualifications and Training

• Educated to Masters Degree level or equivalent in Estates & Facilities management. Or have relevant commercial experience, with a proven track record.
• Evidence of continued Professional Development
• Must have evidence of applying analytical skills to highly complex situations, and examples where that analysis has led to service improvement, cost/quality or in problem solving highly complex and contentious issues.

We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.

We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women’s staff networks to bring staff together and celebrate diversity across our whole workforce.

Please note, not all roles will meet the criteria for a skilled worker visa.