Catering Assistant Manager
Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.
Job overview
We currently have an opportunity within our Catering Services team within Betsi Cadwaladr University Health Board for an enthusiastic, motivated individual.
The Catering Assistant Manager will be responsible for approximately 120 members of staff, in the absence of the Catering Manager and will be required to ensure service user satisfaction by delivery of a service that is of the highest possible quality, making best use of available resources.
They will be responsible for the Statutory Compliance within the Central area, under the direction of the Catering Manager.
Effective communication with service users and assigned staff will be of paramount importance to ensure service satisfaction and good working relationships.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
Effective management of the whole range of Catering Services and delegated budgets, within own area of responsibility, to ensure services are provided within existing resources.
Responsible for effective and continuous monitoring of service quality, standards and user satisfaction within the criteria of:
- Budget parameters
- Catering Policy/Codes of Practice & Procedures
- Health Board/Hospital Policies & Procedures
Completion and Authorisation of Payroll
Comprehensive management of the Food Safety Management System, whilst ensuring the completion of all HACCP documentation - on a daily, weekly, monthly basis.
Liaise with Primary Authority in relation to all food safety procedures within the Food Safety Management System.
Provide specialist advice relating to catering to patients, staff and visitors, e.g. allergens, special dietary requirements, menu fatigue, etc.
Undertake tasks under the remit of People Services this may include conducting investigations, compiling sometimes complex reports containing both strictly confidential and sensitive information and with human resources present findings to a disciplinary panel.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales .Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications
Essential criteria- Educated to Degree Level or Equivalent level of Experience
- Advanced Certificate in Food Hygiene
Experience
Essential criteria- Significant Management or Supervisory Experience in a Business Environment
- Craft Experience (Catering)
Skills
Essential criteria- Leadership & Organisational Skills
- Able to manage change
Knowledge
Desirable criteria- Knowledge of Catering issues in the NHS
Other
Essential criteria- Able to manage multiple sites throughout BCUHB
- Ability to travel between sites
- Flexibility to attend work outside working hours
- Must have a valid driving license to drive a HB vehicle
Demonstrable Personal Qualities
Essential criteria- Friendly & Professional Approach
- Confident & Good Communicator
If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.