Manager of Vehicle Compliance Information (HGV or PSV)

Are you passionate about logistics and looking to make a difference? This is your chance to be part of our Member Advice Centre (MAC) in Coventry! Enjoy the perfect blend of office and remote work—spend three days in the office and two days working from the comfort of your home.

Why Join Us?

In this role, you will provide invaluable logistics information and advice on legislation and operational issues to our members. You will be at the forefront of helping our community navigate the complexities of road transport compliance, making a meaningful impact in their operations.

Logistics UK, formerly the Freight Transport Association is one of the biggest business groups in the UK, representing the entire industry with members from the road, rail, sea, and air industries, as well as the buyers of freight services such as retailers and manufacturers whose businesses depend on the efficient movement of goods.

An effective supply chain is vital to Keep Britain Trading, directly impacting over 7 million people employed in making, selling and moving the goods that affect everyone everywhere. With Brexit, technology and other disruptive forces driving changes in the way goods move across borders and through the supply chain, logistics has never been more important to UK PLC.

Key Responsibilities:

• Member Support: Respond to inquiries about road transport compliance and operations via phone, email, and face-to-face interactions, all while adhering to established performance criteria.
• Research & Initiative: Take ownership of queries by conducting thorough research, using specialist publications, official documents, and liaising with colleagues or external agencies to provide evidence-based responses.
• Continuous Development: Stay updated on road transport law and safety to maintain expert-level knowledge, identifying areas for your own professional growth.
• Legislative Leadership: Be the go-to person for changes in specialist legislation, collaborating with government bodies and stakeholders to ensure our members are informed.
• Content Creation: Develop and contribute to communications that keep members updated on compliance topics, ensuring they have access to the latest information.
• Engagement Initiatives: Lead discussions on compliance subjects with external partners, enhancing our reputation as a trusted source of advice.
• Record Management: Maintain accurate membership records and manage MAC files to ensure information is current and accessible.
• Publication & Presentation: Edit and produce Logistics UK publications and presentations for both internal and external events, sharing your expertise with a wider audience.
• Quality Improvement: Continuously seek ways to enhance the quality of team outputs, solidifying Logistics UK’s position as a leader in compliance advice.

Requirements

We are seeking applicants with a solid and proven background in Heavy Goods Engineering or Mechanics, as it's essential for providing expert advice and knowledge to our members. It’s important that our team members can address queries with someone who has practical, hands-on experience.

• Expert Knowledge: You hold a Certificate of Professional Competence in Road Haulage and have a solid understanding of road transport legal issues.
• Mechanical Background: Experience as a commercial vehicle or public service vehicle mechanic/technician, with knowledge of legislation related to vehicle conditions.
• Communication Skills: Excellent verbal and written communication skills, with the ability to build relationships and instill confidence in members.
• Analytical Mindset: A keen analytical approach to researching and understanding legislation, with strong attention to detail.
• Team Player: Ability to work collaboratively and constructively with colleagues, contributing to a positive team environment.
• Organisational Skills: Strong time management skills, capable of prioritising tasks and working under pressure.
• Presentation Skills: Experience in developing and delivering engaging presentations that simplify complex legal requirements.
• Flexibility: Willingness to adapt working hours as needed.

If you are ready to take the next step in your career and make a real impact in the logistics industry, apply now to join our team at Logistics UK! Together, we can provide exceptional advice and support to our members!

Benefits

• 25 days of annual leave plus bank holidays
• Christmas Working Arrangement for extra days off during the festive period
• Health Cash Plan for all employees and Private Medical Insurance for managers
• Employee Assistance Programme and Mental Health First Aiders
• Enhanced Family Leave policy
• Flexible and remote working arrangements
• Two paid days off per year for charity or volunteering work
• Various learning and development opportunities
• Range of pension schemes
• Award scheme to recognise outstanding employees
• Life Assurance Scheme for peace of mind