[ref. k39125301] Pharmacy Homecare Administrative Officer

Job overview

The Pharmacy department at UHCW NHS Trust is looking for an enthusiastic and dedicated individual to support the Pharmacy Homecare Service.

You will work closely with the Pharmacy Homecare Team to provide high quality care and service to all patients.

Please be advised there is a proposed interview date of 24th or 25th February 2025.

Main duties of the job

Applicants should have good communication and organisational skills, be self-motivated and possess excellent interpersonal skills. You must be flexible and able to work well in an environment of change and transition. Applicants must also have good computer skills, be able to work well under pressure and understand your role within the team passing on queries to appropriate personnel when required.

You must be willing to learn and take responsibility, working well within a diverse team consisting of Pharmacy Technicians, Pharmacists, and other Administrative staff. You will also be expected to develop good working relationships with other departments across the Trust and independent Homecare Providers.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Working for our organisation

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence^® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

1. Act as the first point of contact for the Pharmacy HomeCare Team, dealing with routine queries and referring to the appropriate member(s) of the pharmacy team where appropriate.
2. Assisting in the day-to-day smooth communication between the Pharmacy HomeCare Team and other areas of the Pharmacy Department, the clinical areas and patients.
3. Undertake administrative tasks to facilitate the efficient and timely running of the Pharmacy HomeCare Service.
4. Help to setup and maintain systems for accurate and efficient recording of Home delivery prescriptions and hospital FP10s.
5. Process HomeCare invoices and highlight any discrepancies to pharmacy homecare admin team lead.
6. Manage and collate statistical data on Pharmacy HomeCare Team activity.
7. Support the Pharmacy HomeCare Team at operational and governance meetings.
8. Be involved in auditing for the Pharmacy Department.
9. Assist with the archiving of records.
10. To carry out any other duties deemed appropriate for the role as delegated by the Lead Technician – Drug Utilisation/Financial/Information Reporting and Contract Performance Management

For further details of the role please see the attached job description.

Person specification

Qualifications

• See supporting documents

Experience

• See supporting documents

• See supporting documents

Knowledge

• See supporting documents

• See supporting documents

Skills

• See supporting documents

• See supporting documents

To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.

The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

Where a post has an overwhelming response, this Trust may use random selection in order to reduce numbers to interview, any disabled applicants will automatically be guaranteed an interview and will be exempt from this process.

This data will be transferred using NHS Electronic Staff Record and third-party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post.

UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.

If you are successful at interview you will receive a conditional offer of employment and we’ll ask you for information so that we can carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.

We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.

Depending on you level of exposure with patients you may be required to undertake a Standard or Enhanced DBS. The cost of this check will be charged to you and will be deducted from your salary over the first 3 months of employment at the current rate.

All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders