Housing Officer WCR Band 2 Mid-Rate - ref. o546003
Ben Recruitment Ltd Westminster
Housing Officer WCR Band 2 Mid-Rate
Description
We are seeking a dedicated and motivated Housing Officer WCR Band 2 Mid-Rate to join our dynamic team. In this role, you will play a critical part in the management and delivery of housing services, ensuring that the needs of our community are met with professionalism and care.As a Housing Officer, your responsibilities will include providing advice and support to residents, conducting assessments, and working collaboratively with various stakeholders to promote sustainable tenancies. You will also be tasked with addressing issues related to housing applications, allocations, and estate management.
Your expertise will contribute to our commitment to maintaining high standards of housing service delivery while promoting community engagement and satisfaction. We value proactive individuals who possess strong communication skills, are meticulous in their approach, and can work effectively under pressure.
This is an exciting opportunity for those looking to develop their careers in housing management and make a positive impact on the lives of residents within our community. Join us in our mission to provide quality housing solutions and help create a harmonious living environment for all.
ResponsibilitiesProvide comprehensive housing advice and support to residents and applicants.
Manage housing applications and allocate properties in accordance with policies and procedures.
Conduct property inspections and assess housing conditions to ensure compliance with standards.
Address tenancy issues and disputes, working to resolve conflicts amicably and effectively.
Collaborate with local authorities and organizations to support community housing initiatives.
Maintain accurate and up-to-date records of housing applications, tenancies, and relevant communications.
Promote and facilitate community engagement and involvement in housing services.
RequirementsProven experience in a housing or customer service role within a relevant sector.
Strong knowledge of housing legislation, policies, and best practices.
Excellent communication and interpersonal skills to engage effectively with diverse populations.
Ability to handle sensitive and confidential information with discretion.
Proficient in using computer systems and software for record-keeping and reporting.
Demonstrated problem-solving skills with a proactive approach to resolving issues.
Capacity to work independently and as part of a team, managing multiple priorities effectively.
Hours Per Week: 36.00
Start Time: 09:00End Time: 17:00
Pay Per Hour: £19.11
Location: Westminster, South West London
Should you wish to apply for this job opportunity, please send an up to date CV.
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