Lead Receptionist / Receptionist

apartmentForest School placeLondon calendar_month 

About this Role

As the Lead Receptionist, you are the face of Forest School. You will lead the Front of House (FOH) team to provide a warm, professional, and seamless experience for all members of the school community—including current and prospective parents, pupils, and visitors.

Under the direction of the Director of Operations, you will oversee the daily logistics of the reception area, ensuring that administrative processes are robust, safeguarding protocols are strictly met, and the school’s reputation for excellence is upheld at every touchpoint.

Why work at Forest?

There are many benefits of working at Forest school as staff are our single most important asset. Key benefits include:

  • Generous CPD budget
  • Comprehensive Professional Development Review system
  • Opportunities to contribute to the wider community via our extensive Outreach Programme
  • Free hot lunch (takeaway sandwich lunch also available) and refreshments throughout the day
  • 20% fee remission (pro-rata for part time staff) for children attending Forest which is applicable Y3-Y13
  • Subsidised membership to the Sylvestrian Leisure Centre
  • Membership of the School's Group Life Assurance scheme and Personal Accident Scheme
  • Contribution towards private medical insurance fees
  • Membership of a pension scheme

Applications will be reviewed on an ongoing basis, so early applications are encouraged. Forest School reserves the right to make appointments at any stage.

Please note that if you have previously applied for this position and were not successful, your application will only be reconsidered if there have been significant changes to your qualifications, or skills that align more closely with the person specification.

The School is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Applicants must be willing to undergo child protection screening appropriate to the post including checks with past employers and the Disclosure and Barring Service.

We are an equal opportunities employer.

Safeguarding checks will be undertaken on all successful candidates in accordance with School policy. The safeguarding responsibilities of the post can be found in this job description and person specification.

NB The post is exempt from the Rehabilitation of Offenders Act 1974.

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