Customer Service Agent
Drayton
Customer Service Agent required for a leading Transport & Freight Supplier in the Heathrow area. This is a great opportunity for someone who enjoys a fast-paced environment in which they will engage and support customers in a consistetly postitive and freindly manner!!.....
It is imperative that you have strong voice and email communication skills and at least one years expeirence in the Customer Service / Client Service area.
Duties and Responsibilities- Supporting customers by Phone and Email. Handling queries quickly and efficiently and maintaining a high standard of communication.
- Ensuring correct team standards of customer communication are reached.
- Liaising with the operations team, drivers, warehouse staff and other depots regarding collections and deliveries.
- Ensuring hard copy PODs are returned to customers within the required timeframes.
- Good verbal and written dialogue with internal and external contacts / users at all times.
- Sending excel reports as and when required to customers.
- Working collaboratively with the team to identify challenges and find solutions.
- At least 1 years work experience in a customer service role.
- Previous data entry experience.
- Good IT skills, with previous experience of using Microsoft Word & Excel.
- Ability to work to deadlines in a time sensitive environment.
- Good communication skills
- Strong administration skills
- Ability to understand and solve customer queries in a calm and professional manner.
- 00 - 17.00PM - this is not a remote role. OFFICE BASED 5 DAYS.
PertempsGoring, 11 mi from Drayton (Oxfordshire)
Customer Support Agent
Pertemps Reading are looking for a Customer Support Agent to work with an established Household Goods company based in Goring-on-Thames.
£12 per hour
1 - 2-month Temporary assignment
09:00 - 17:30 (1 hour lunch break...
PertempsReading, 22 mi from Drayton (Oxfordshire)
make a difference.
What you’ll be doing as a Customer Service Agent
As a Customer Service Agent in our Operations team, you’ll be the first point of contact for customers calling our service line. You’ll assist with water and wastewater service...
Hays Specialist RecruitmentReading, 22 mi from Drayton (Oxfordshire)
customer support team!
Your new role
The new team member will handle all aspects of customer service, including warranty claims, collections, returns, and refunds. You'll collaborate with the team to resolve all service queries, conduct warranty...