Food & Beverage Supervisor
At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.
Four Points by Sheraton is a multinational hotel brand, operated by Marriott International, that is all about catering to our business and independent traveller audience, and celebrating local culture and products - here at Edinburgh, we host our “BEST BREWS” beer program for guests, over at the bar!
If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.
YOUR CORE PURPOSE WILL BE:
- To ensure that the highest standards of food and beverage and hospitality are demonstrated at all times by:
- Complete all relevant procedures in relation to the respective department as laid down by the company.
- Promote the desired work culture around our company values.
- Deliver food and beverage service to a high standard and in accordance with departmental standards and procedures.
- Develop departmental standards and procedures to promote sales and beverage creativity and profit
- Communicate to his/her superior any difficulties, guest comments and other relevant information
- Deliver daily briefings and attends other food and beverage meetings as scheduled
- Complete training sessions in line with a departmental monthly training calendar
- Carrying out effective service by ensuring all staff are aware of their role
- Complying with hotel rules, regulations and provisions contained in the Employee Handbook
- Demonstrating a comprehensive understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety
WHAT YOU SHOULD BRING:
- Customer service experience
- 2 years previous experience within a similar role within a hotel environment
- Ability to supervise and direct a team
- Strong communication skills
- Self-motivated
- Ability to plan and prioritise
- Attention to detail
- Flexible and adaptable approach
- Able to work unsupervised
- Customer Focus
- Literate in computer technology
- Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries
WHAT WE OFFER:
- Great team spirit according to our slogan ‘It’s not over until we get a smile’.
- 40 hour/week
- EXCELLENT COMPANY BENEFITS:
- Competitive salary and package
- Exclusive employee discounted rates at both Marriott and Cycas hotels (e.g.-book a lavish £70/night stay in the Maldives or a fancy £65/night stay in Paris!)
- Continuous paid training and a range of opportunities for development
- Free healthcare plan, paid for by Cycas (and with options to upgrade)
Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we’ve created an innovative hotel management company. We have been amongst Caterer's Top 30 Best Places to Work in Hospitality in the last consecutive 4 years.
This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!Please apply in writing by email attaching your CV along with your current salary and notice period.
***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***