Field Service Engineer

The Manpower group is delighted to work in partnership with an internationally leading technology company operating in the optics and optoelectronics industries. They are shaping technological progress and through its solutions is extending the horizon of the world of optics and associated areas.

Location: London and surrounding areas

Are You Ready to Bring Light Microscopy to Life?

As a Field Service Engineer within the Research Microscopy Solutions (RMS) department, you'll play a crucial role in delivering exceptional service and support to our customers. You'll work with cutting-edge optical technology, ensuring product performance, reliability, and customer satisfaction.

Your responsibilities will include:

• Providing on-site service, including diagnosis, repair, preventive maintenance, installation, and commissioning of Light and Electron Microscopy products.
• Documenting service activities and submitting detailed reports.
• Managing spare parts to minimise downtime for customers.
• Maintaining tools and test equipment to ensure optimal working condition.
• Offering technical support to customers and collaborating with colleagues to resolve issues.
• Complying with company health, safety, and environmental policies.

• Camera-based fluorescence microscopy
• Laser scanning confocal microscopy
• Raman spectroscopy
• Experience within GxP environments
• Lab automation robotics
• Flow cytometry
• Experience with lasers or fibre optics
• Optomechanics or photonics

Key Requirements:

• A completed Technical Apprenticeship or HNC/HND or higher in electronics, engineering, or a related field.
• Proven experience in field service roles, particularly within research, clinical, or technical environments.
• Excellent diagnostic and problem-solving skills.
• Strong communication abilities, both verbal and written.
• A full, clean UK driving licence and willingness to travel across the UK and Ireland, with some international travel for training.

We're looking for people who are empathetic and passionate, who are committed to achieving their goals, and who get excited about challenging topics. People who deliver top performance and push the limits of what's possible. Who always strive to develop, accept responsibility, and take society into the future.

If you want to make a difference in return for great employee benefits and career development opportunities then get in touch!