Mental Health Support Worker

apartmentLook Ahead Care, Support and Housing Ltd placeIslington calendar_month 

We're looking for a kind, compassionate and resilient Mental Health Support Worker to join our Mental Health service in Islington.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Islington Mental Health Accommodation Pathway provides support to people living with various mental health conditions and complex needs. The service consists of a 24-hour supported accommodation service, and 3 medium-low supported accommodation services across the borough of Islington.

Support Workers at Islington Mental Health Accommodation Pathway work within a multi-disciplinary team, providing support to customers with a range of mental health and support needs. This will include support with emotional, social, physical & domestic needs.

You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group.

You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality, evidence-based care and risk management strategies. You will be highly motivated and committed to continuous professional development.

You will be committed to supporting customers through their recovery journey and skilled in engaging them with their move-on pathway.

You will work flexibly to respond to emerging needs and effectively address the needs of the customer group. This role will include working bank holidays, weekends and national holidays.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Service manager. Creatively working to engage with customers.
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking.
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Building supportive, trusting relationships with customers.

Working proactively with other members of the team to handle the service caseload and administrative responsibilities.

For the full list, please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.

Approachable and open behaviour
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.

Has a practical and logical mind and is naturally well organised.

Flexible
Open to feedback and self-development.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is essentially customer focused.
Is motivated towards excellence and improvement of personal performance with a can do attitude.

Ability to cope positively with challenging and diverse behaviours.

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) or experience in the social care/charity sector.
Experience building and develop strong professional partnerships with external providers aligned to their specialism

IT Literate

Desirable:

  1. 3 years' experience providing targeted recovery focussed support to individuals with needs around trauma, mental health, substance use and dual diagnosis.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year.

Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

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