MDT Coordinator / Patient Tracker

Job overview

An opportunity has arisen within our enthusiastic and dedicated Cancer Services team for a permanent MDT Coordinator/Patient Tracker.

The MDT Coordinator/Patient Tracker is responsible for monitoring and tracking referrals with suspected cancer to ensure that patients’ appointments and treatment are booked to national and local cancer pathway targets.

The role is also responsible for facilitating and coordinating the functions of cancer site MDT meetings and ensuring that the meetings can run effectively and are well-structured. They will be required to live type the MDT minutes ensuring accuracy when doing so.

Main duties of the job

The successful candidate will manage and track referrals for patients with suspected and confirmed cancer to ensure that local and national cancer pathways and targets are met.

They will also be a core and valued administrative member of the multi-disciplinary team and therefore must be able to communicate effectively and professionally with colleagues from a range of staff groups and hospitals.

As the role is multi-functional and works within tight deadlines, the ideal candidate will be able to work on their own initiative and be both systematic and organised. The role involves using a number of electronic systems and minute-taking so a high standard of IT skills and excellent typing ability is essential.

Working for our organisation

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Detailed job description and main responsibilities

Please note that this role does not involve any face-to-face patient contact. The team work closely with the Macmillan cancer nurse specialists in an open plan busy office where sensitive conversations take place with patients. Therefore patient confidentiality and professional conduct are critical.

Overall we expect the successful candidate to be enthusiastic, conscientious, be sensitive to the needs of patients on cancer pathways, and passionate about patient care.

To work primarily independently and on own initiative with minimal supervision to carry out the duties of the post

Track patient test results to determine what further action is necessary, liaising with the clinician and/or ensuring that relevant information is available for discussion at MDT.

To be responsible for ensuring that the patient does not experience unnecessary delays on the cancer pathway.

Monitor the patients current status and communicate as required with the appropriate consultant to ensure that diagnostic/staging tests and treatment are arranged in a timely manner, and to chase results as required.

Escalate patient delays to management

Supporting the PTL meetings

To communicate with colleagues in and outside of the Trust to ensure that patients are appropriately managed on their suspected cancer pathways

Utilise knowledge to determine which patient’s histology, reports and images will be needed for discussion

Provide administrative and technical support to facilitate MDT meetings; including but not limited to preparing, organising and circulating agendas

Live typing minutes from the MDT meetings ensuring accuracy and agreement from MDT lead before circulating as appropriate

Take responsibility following the MDT’s for ensuring that any outcomes identified are actioned in a timely manner, liaising with staff in various departments and other organisations

Work collaboratively with medical secretaries, clinic coordinators, nurse specialists and other staff within and outside of the Trust to ensure appropriate management of patient information and coordination of pathways

Assist in the review of office protocols and working practices where necessary.

Provide support with training for new staff where required, demonstrating duties to new starters.

Ensure up to date personal awareness and knowledge of Trust wide issues and directives, applying knowledge in the workplace, including attending appropriate briefings and team meetings.

Contribute to the cancer databases for patients (Somerset), updating records and contributing to the collection of data for audit and research purposes.

Be familiar with national Cancer Waiting Times standards and undertake training and e-learning as required

Be familiar with tumour site specific pathway information, including databases/spreadsheets or National Databases/Registries and enter data in a timely manner from the completed data collection proformas.

Implementation of the Operational Policy for relevant MDTs and Cancer Services. The post holder will also be expected to participate in meetings for the ongoing development of Cancer Services policies.

Attend and contribute to the tumour site AGMs.

To compile and provide detailed analysis of patient’s cancer pathways that have breached their target dates.

Liaising with all other departments and external Trusts involved with patients pathway to ensure that all relevant information is available to aid harm reviews which contribute to the Trust harm review process for 104+ breaches

Provide cover for patient tracking and MDT team meetings for additional cancer sites and other duties as appropriate.

Ensuring attention to detail when tracking, checking patient records are correct and that the information you are inputting is accurate

Any other duties commensurate with the grade and in line with the requirement of the post.

OTHER INFORMATION

The post holder may be required to carry out other relevant duties as required.

The post holder will adhere to the duties specified under the Staff Responsibilities of the NHS Constitution in their day to day work and behaviours.

The post holder will be expected to aspire to the Values of the Trust in their day today work and behaviours in order to support the Trust in achieving its Vision.

The post holder will adhere to, at all times, any Professional, NHS Code of Conducts and legislation relevant for their area of work.

The post holder will make themselves familiar with, and adhere to, at all times, the policies and procedures of the Trust, and their area of work.

The post holder will be expected to work to any Corporate/Division/Directorate/Department objectives and standards in order to provide an acceptable level of service.

The post holder will be expected to undertake training, including mandatory and role specific training, relevant to their role and ensure it is renewed

Person specification

Skills and Abilities

• Willing to be flexible around both tasks and working hours
• Excellent communication skills, both written and verbal
• Excellent team working skills
• Ability to work on own initiative and prioritise tasks
• Excellent typing skills
• Ability to work under pressure to tight deadlines
• Prepared to learn and teach new skills to others
• Working conditions – extended period of VDU usage, typing and data entry
• Emotional effort – empathy with clinical situations, exposure to distressing information and respecting patient’s confidentiality

Knowledge and Experience

• Experience of prioritising workloads and working to deadlines
• Experience of working with data and the ability to accurately transfer information
• Experience of working with confidential information and the understanding of maintaining confidentiality at all times
• Proven analytical and judgement skills for problem solving
• Experience of working within a multi-disciplinary team
• Experience of minuting meetings/live data capture
• Experience of data input and administration

• Understanding of national Cancer Waiting Times
• Experience of current cancer pathways

Education and Qualifications

• Good general educational standards, including GCSE or equivalent in English and Mathematics
• Proven knowledge of being proficient in computer systems including Microsoft packages including word and Outlook
• Knowledge of medical practice and terminology

At Northampton General Hospital we provide general acute services and hyper-acute stroke, vascular and renal services to people living in Northamptonshire. As well as this we are an accredited cancer centre and provide cancer services to a wider population of Northamptonshire and parts of Buckinghamshire.

We are proud to be the first hospital in the UK to have obtained Pathway to Excellence® designated accreditation from the American nurses credentialing centre (ANCC).

We are driven to helping you to be the best you can be.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Apply today and join the largest family in Northamptonshire.

Our Excellence Values:

• Compassion
• Respect
• Integrity
• Courageous
• Accountable

To apply for this post, scroll down to the bottom of this page and select “apply online now”.

In submitting an application form, you authorise Northampton General Hospital to confirm any previous NHS service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed to the post.

Due to the high number of applications received we are unable to respond to each application individually. If you have not been contacted within 4 weeks of the closing date you have been unsuccessful in this application.

For further information on nursing, apprenticeships, A&E or any other departments please visit our specific website or pages that are indicated on the right hand side of this advert.

Northampton General Hospital NHS Trust recognises that staff of differing backgrounds and life experiences enrich our workforce and bring different skills and knowledge. We therefore encourage and welcome applications for our vacancies from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PLEASE NOTE THAT WE RESERVE THE RIGHT TO CLOSE VACANCIES PRIOR TO THE ADVERTISED CLOSING DATE WHEN WE ARE IN RECEIPT OF SUFFICIENT APPLICATIONS