Service Support Officer (Reception) LBS-005 - ref. n65877703

apartmentBen Recruitment Ltd placeSouthwark calendar_month 

Service Support Officer (Reception) LBS-005

Description

We are seeking an enthusiastic and dedicated Service Support Officer (Reception) to join our team. In this key role, you will be the first point of contact for clients, stakeholders, and visitors, making a lasting impression through exceptional service and professionalism.
Your responsibilities will include managing the reception area efficiently, handling inquiries, and directing calls to appropriate parties. You will play a crucial role in ensuring that clients feel welcomed and supported as they navigate our services.
The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. You will be responsible for maintaining a clean and organized reception area, facilitating the flow of information, and promoting a positive representation of our organization.

A strong attention to detail and the ability to work collaboratively with other team members is vital. If you are looking for a challenging yet rewarding position where you can contribute to a positive customer experience and support the overall operations of our organization, we encourage you to apply for this exciting opportunity as a Service Support Officer (Reception).

Responsibilities
Greet and assist visitors in a friendly and professional manner.
Manage incoming calls and direct them to appropriate personnel.
Handle inquiries and resolve basic issues or refer clients to the correct departments.
Maintain a clean and organized reception area to create a welcoming environment.
Schedule appointments and manage calendars for staff members as needed.
Assist with administrative tasks such as data entry and filing.

Provide up-to-date information about the organization's services and programs.

Requirements
High school diploma or equivalent; additional certifications in administration or customer service preferred.
Proven experience as a receptionist or in a customer service role.
Excellent communication and interpersonal skills.
Ability to multitask and handle various responsibilities efficiently.
Strong organizational skills with attention to detail.
Proficient in using office equipment and software, including MS Office Suite.

Professional appearance and demeanor with a customer-focused attitude.

Hours Per Week: 36.00

Start Time: 09:00
End Time: 17:00
Pay Per Hour: £15.44

Location: Southwark, South East London

Should you wish to apply for this job opportunity, please send an up to date CV.

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