Health Care Support Worker
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train.The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
University Hospitals Dorset exciting opportunity to work as part of a small team providing quality care to Interventional Radiology patients admitted for day case procedures in a newly created space on the Bournemouth hospital site.
This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3
Base Location: Royal Bournemouth Hospital
Interview Date:TBC
Main duties of the job
To work as an effective member of the team under the supervision and direction of a registered health care professional, providing dignified, compassionate and safe care for patients and ensuring high standards of documentation are maintained.
To undertake all duties listed however these duties will vary from speciality to speciality in some cases this could include working with children and young people right through to older people.
No duties should be undertaken unless appropriate training or induction has taken place in accordance with trust policies
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Detailed job description and main responsibilities- Communicate effectively across a range of channels and with a range of people about day-to-day tasks as required by job role
- Respond promptly to call bells, telephones and other requests for help
- Demonstrate and promote good communication that supports the dignity, care and safety of the patients.
- Ensure and maintain a safe working environment for themselves, colleagues and patients.
- Provide a high level of compassionate care.
- Communicate effectively with patients and visitors from a variety of cultural backgrounds using a range of verbal and non-verbal skills
- Recognise the Equality and Diversity of patients, relatives and multi- disciplinary groups by supporting non-discriminatory practice & acknowledging the patient’s personal beliefs and identity.
- Keep accurate and complete records applicable for job role
- Listen to and respects the needs of patients and/or colleagues.
Person specification
Qualifications
Essential criteria- Good standard of numeracy and literacy
- Care Certificate
- Completion of a competency-based workbook or equivalent relevant experience to vocational level 3.
- Short courses to undertake patient and clinical care duties
Experience
Essential criteria- Ability to adapt and learn in a health care environment
- Previous experience of working within a care environment/NHS
- Experience of working as part of a multidisciplinary team
- Experience of working with the public
- Basic food handling
Knowledge
Essential criteria- Knowledge An understanding around basic patient care Understanding of the importance of the promotion of health and well-being Knowledge of care and related procedures, clinical observations, relevant legislation;
- Knowledge of care and related procedures, clinical observations, relevant legislation;
Technical skills and competencies
Essential criteria- Ability to communicate clearly and effectively (to understand and be understood)
- Ability to follow clear instruction and feed back to senior staff. Ability to work as part of a team, as well as on own initiative.
- IT literate
- Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
- Venepuncture /Simple wound dressings
- Performing ECG’s
Please note:
Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.
This advert may be closed early if sufficient applications are received.
COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.
Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.