Employee Relations Specialist - EMEA - City of London

Duration: Temporary (12 months)

Join a global leader in optical and routing systems, services, and automation software, where innovation and integrity drive our mission!

Responsibilities:

• Frontline Support: Provide guidance for employees and managers on company policies, employee relations, and annual programmes.
• Legal Advisory: Answer EMEA employment law queries via ticketing and live support.
• HR Partnership: Collaborate with HR Business Partners (HRBPs) on ER and case management across the EMEA region.
• Stakeholder Engagement: Partner with centres of Excellence to enhance the employee experience.
• Works Councils Representative: Act as the HR representative for Works Councils in France and Germany.
• Exit Interviews: Conduct interviews for leavers, identifying trends for improvement and feedback.

Employee Relations and Case Management:

• Provide expert advice on performance management, conflict resolution, and policy compliance.
• Resolve employee concerns regarding terminations, grievances, and disciplinary actions.
• Advise HRBPs on employee case management, ensuring adherence to EMEA labour laws.
• Collaborate with legal teams for performance management and restructuring processes.

HR Excellence:

• Lead global or EMEA projects that drive improvement and enhance our people promise.
• Promote self-service options for employees and managers, allowing HR to focus on strategic tasks.
• Regularly review and update Tier 0 content to ensure relevance.
• Identify opportunities for HR process improvement and automation.
• Maintain accurate HR records and ensure compliance with GDPR.
• Assist with payroll queries and processing to ensure timely and accurate operations.

Qualities We Admire:

• Passion for technology and core values: Velocity, Integrity, Innovation, Outstanding People, and Customer First.
• Proven employee relations experience, with knowledge of the EMEA employment law landscape.
• Detail-oriented with a commitment to accuracy.
• Strong logical thinker and ethical decision-maker, handling confidential issues with discretion.
• Excellent organisational skills, capable of managing multiple demands calmly under pressure.
• Customer service-focused, dedicated to meeting internal and external client needs.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.