[ref. d98388022] Travel Consultant

Recruit4staff are proud to be representing their client, a leading Travel Specialist in their search for a Travel Consultant to work remotely, hybrid or in office, the offices based in Chester.

For the successful Travel Consultant our client is offering:

• Salary up to £26,260.00 Per Annum + OTE
• This is a full-time position where you will be required to work 39 hours per week; A 7-day shift pattern (e.g. 3 week days 0900 - 2030 & 1 Weekend Day 0900 - 1730)
• Permanent Position
• Benefits: Commission, Pension, 22 Days Holiday, Enhanced Pension, Maternity & Paternity, Social Events, Employee Discounts, Life Insurance

• Contact customers who have not completed online bookings for holidays and overseas travel
• Complete bookings with customers whilst on the phone
• Identifying reasons for incomplete bookings; liaise with internal teams to ensure the products and website are in correct working order for the completion of other online bookings
• Work to KPIs and outbound customer contact targets to capture incomplete bookings within a certain timescale
• Assist customers having problems with bookings on the website

• Previous experience working in a sales or customer negotiation contact roles - ESSENTIAL
• Travel Industry, Leisure Industry, Ticket Sales, Hotel Reservations & Reservations knowledge - ESSENTIAL
• Outbound customer contact experience / Customer Service - ESSENTIAL
• Able to work shift pattern to include weekends - ESSENTIAL

Commutable From: UK Wide

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.