IT helpdesk - 1st line
Michael Page Pontypridd
About Our Client
Our client is a well known Public Sector and Government organisation looking for an IT helpdesk - 1st line support.
Job Description- Provide 1st line remote IT support to end-users
- Checking systems logs to ensure any issues are identified and highlighted in a prompt manner
- Create new cost centre and suppliers and change authority pillars within the procurement system
- Provide end user support to technical and non-technical users by showing how to use the system to improve the end user experience
- Ensure high levels of customer satisfaction through excellent service delivery
- Experience in use of ERP systems particularly Finance
- Proficiency with Microsoft Software
- Strong customer service and communication skills
- Ability to schedule and manage multiple appointments effectively
- Problem-solving skills and attention to detail
- Salary up to £21,000 per annum
- 12 month fixed term contract - possible extension.
- Free travel by train
- Hybrid working 2-3 days per week near Pontypridd
- Generous holiday entitlement and Pension
- An inclusive and supportive company culture
BluetownOnline LtdBridgend (Bridgend County Borough), 12 mi from Pontypridd
Job Title: IT Helpdesk Engineer
Location:Bridgend, South Wales
Salary: £28,000 - £35,000 Per Annum
Job Type: Full time, Permanent
Working Hours: 5 days a week 9am to 5.30pm, Flexible hours from...
GET STAFFED ONLINE RECRUITMENT LIMITEDBristol, 34 mi from Pontypridd
their team and contribute to enhancing the lives of people with disabilities.
Your Impact:
As their 1st Line IT Support Technician, you will:
• Provide First-Line Support: Respond to incoming IT support queries via phone, email, or helpdesk ticketing...
Get Staffed Online Recruitment LimitedBristol, 34 mi from Pontypridd
their team and contribute to enhancing the lives of people with disabilities.
Your Impact:
As their1st Line IT Support Technician, you will:
• Provide First-Line Support:Respond to incoming IT support queries via phone, email, or helpdesk ticketing system...