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We offer a competitive salary, excellent employee benefits and continuously invest in our workforce.

• Act as first point of contact between the driver and the office operation when a driver returns to site. You’ll have a specific set of questions to ask and several items to ensure are returned (such as paperwork, keys, phone etc.)
• Responsible for checking driver paperwork at the point of their return, then entering details into a spreadsheet
• Ensuring all other administration tasks such as scanning and uploading paperwork are completed as required
• Ensure all IT based tasks to be completed at specific times such as system imports & exports and label printing
• Responsible for putting together drivers’ manifests and paperwork for the following day once the plan is completed each day
• Support the Late Shift Supervisor with any required tasks
• Assist in supporting with day-to-day driver, warehouse and customer queries and issues, including answering the phone, emails and system messages
• Follow the night shift plan to explain to night shift drivers what their roles are for the day and ensure they have the relevant paperwork and equipment to do so
• Ensure compliance to all legislation for Health & Safety is upheld
• Any other Adhoc duties as required

• Experience working in a transport operation and knowledge of the logistics industry
• Ability to be flexible and adapt to changes to meet the demands placed on Miniclipper by our customers
• Strong communication is key
• Good customer service skills and problem solving
• Flexible and a team player
• A positive attitude to work and willing to contribute to an enjoyable workplace environment
• Committed and dedicated to the role and providing the best possible service for the customer
• Experience of with various IT systems and a quick learner to be able to learn new systems

• Previous administrative and transport experience is preferred
• Proficient in the use of Microsoft packages e.g. Outlook, Excel & Word is essential
• Adaptable IT skills
• Experience in using TMS systems is preferrable although training will be given

• Ability to establish positive relationships of trust and credibility with colleagues and drivers
• Completes work accurately, on time
• Courteous, responsive and professional with others
• Excellent verbal and written communication skills and strong organisational skills are essential
• Ability and willingness to adapt to changing/new duties as required
• Encourages innovation and progressive ways in the workplace
• Actively seeks new knowledge and skills

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme

Schedule:

• Monday to Friday
• No weekends

Work authorisation:

• United Kingdom (required)

Reference ID: MCL Debrief Admin