Senior System Analyst - Davies Consulting

Senior Business Systems Analyst

Location: London UK

Description

The Senior Business Systems Analyst will play a pivotal role in supporting and optimising the organisation's key systems applications, predominately Asta's GRC tool Decision Focus. This senior-level position requires a highly experienced professional with deep expertise in business systems analysis, a proven ability to support and enhance critical applications, and a track record of delivering value through effective collaboration and technical leadership.

Key Tasks

• Provide advanced support for Decision Focus, ensuring system performance, reliability, and alignment with business requirements.
• Working collaboratively with internal teams and external vendor.
• Regularly review and optimise and improve functionality, efficiency, and end user experience.

Requirements Analysis and Documentation: • Work closely with stakeholders to elicit, analyse, and document detailed business and technical requirements. • Translate business needs into enhancements and process improvements.

Decision Focus Management: • Act as the subject matter expert (SME) for Decision Focus, ensuring effective operation and continuous improvement. • Collaborate with Asta departments to support adoption and ongoing improvements.

Project Collaboration and Delivery: • Partner with Decision Focus project teams to deliver module-related deployments, ensuring alignment with business objectives. • Contribute to system design, testing, implementation, and post-implementation support.

Stakeholder Engagement: • Build strong relationships with internal stakeholders to understand their needs and priorities. • Provide training and support to end-users, ensuring they can utilise systems effectively.

Risk and Compliance: • Ensure that applications comply with organisational policies, industry regulations, and security standards. • Maintain documentation for all supported systems, including processes, configurations, and user guides.

Skills, Knowledge & Expertise

• Excellent Communication Skills: Exceptional verbal and written communication abilities, capable of conveying complex technical concepts in a clear and concise manner to non-technical stakeholders.
• Decision Focus and GRC Applications Expertise: Essential to have experience with the Decision Focus.
• Professionalism and Stakeholder Management: A confident and professional approach, with proven experience engaging and collaborating effectively with senior stakeholders and departments within Asta and its managed syndicates.
• Team Collaboration and Efficiency: A proactive team player with a strong commitment to achieving team objectives. Demonstrates high energy, excellent organisational and planning skills, and the ability to manage and prioritise multiple projects efficiently.
• JIRA and Agile Deployment Experience: Comprehensive knowledge of using JIRA for project management and experience implementing Agile methodologies including Scrum and Kanban to deliver projects effectively.

• Educated to Bachelor's degree in Information Technology, Business Administration, or a related field. Extensive experience (5+ years) in business systems analysis and application support, particularly with Decision Focus.
• Strong understanding of Decision Focus.
• Experience with system implementation, upgrades, and customisation.
• Ability to analyse complex systems, identify areas for improvement, and implement effective solutions. Strong problem-solving skills with a focus on aligning technical solutions to business objectives.
• Exceptional verbal and written communication skills, capable of engaging with stakeholders at all levels. Demonstrated ability to work collaboratively across Asta departments and clients.
• Ability to manage multiple priorities and deliver high-quality results within deadlines. Attention to detail and a methodical approach to documentation and process management.