Research & Innovation User Experience Leader UKI & ALPRO EU User Experience lead

Danoners are steering us to a more sustainable future, helping to make the world healthier. As a certified B-Corp, we have our Danone Impact Journey to 2025. This will only be possible with each and every one of our leaders

Role Purpose

You will be an active member of the dynamic User Experience community (more than 90 collaborators across the world), with sensory design and consumer understanding expertise, supporting product and packaging development teams to create consumer relevant product experiences at CBU and Regional levels.

Key Activities

You will be part of the Research & Insights UKI team (reporting to the R&I UKI director), who is responsible (Dairy, Plant-Based and Waters categories) for:

• Preparing the future of the cluster by fueling the innovation, renovation, reformulation pipeline in line with consumer expectations, business opportunities and brand strategy
• Ensuring the excellence of user centric product briefs for a superior, profitable, and sustainable product experience, in the context of the EU R&I strategy

Your scope of responsibilities dedicated to UKI + ALPRO User Experience brand lead at European level

You will have 1 direct report

Your key accountabilities will consist of:

1. Deep understanding of consumer needs, product usages & competition to uncover relevant and powerful insights
2. Ensuring awesome user experience in every product we launch, by identifying user experience drivers and their translation into sensory attributes
3. Guiding the sensory design of our products, with definition of sensory signatures and targets
4. Fueling and enabling innovation / renovation pipeline locally for the brands you will oversee

All the above focused on contributing to business growth and building competitive advantage for Danone

This role requires the individual to interface with multi-disciplinary teams and key capabilities in R&I, and to be a genuine business partner to the Strategy & Insights and marketing teams. Given this, the applicant should bring with him experience in consumer and sensory research together with a passion for bringing the consumer voice into the business, and ability to influence and lead the change with key business partners.

We would like you to demonstrate your following key skills:

• This role requires the individual to interface with multi-disciplinary teams and key capabilities in R&I, and to be a genuine business partner to the Strategy & Insights and marketing teams. Given this, the applicant should bring with him experience in consumer and sensory research together with a passion for bringing the consumer voice into the business, and ability to influence and lead the change with key business partners.
• Collaborative working skills (incl. with cross-functional teams), with strong leadership (incl. in complex matrix environment) and inter-personal skills for dealing with and influencing a variety of people (profile and seniority level)
• Business and results oriented, demonstrating insight mindset (ability to integrate various source of data, connect the dots and bring meaning, make data actionable)
• Curious and ability to voice data-based convictions, and drive the right discussion – constructively challenging the status quo
• Self-starter, able to quickly understand objectives and independently manage the delivery of recommendations
• Flexibility & quick adaptation
• Passion for food product, formulation, and pack, and for bringing consumer voice into the business
• People development and Project management skills in a matrix operating environment

• Food engineer degree or master’s degree in Consumer & Sensory related sciences
• Extensive experience in UX roles or equivalent (Agency, FMCG, Flavors-fragrance business
• Strong knowledge in consumer (qualitative and quantitative) & sensory approach and tools
• Consumer / Sensory applied statistics knowledge

At Danone UK & Ireland, we are committed to delivering better health through better nutrition for millions of consumers and patients in our communities.

We have a range of flexible benefits and excellent rewards, click here to find out more.

Diversity, Equity, and Inclusion (DEI) is deeply embedded in Danone's DNA, representing our core values and beliefs. We embrace diversity as a driving force for positive change, nurturing an inclusive workplace where every individual is valued.

The closing date for applications is 18th October, you will therefore hear about your application after this date.

Please note this role will remain live internally after the closing date for Danoners to refer any external candidates who they think may be interested in this role.

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