Senior Business Manager

Changing the way the world thinks about waste.

And it’s why we’re the UK’s No. 1 choice for business waste management.

Help us make a difference as a Senior Business Manager.

A quick look at the role:

This is an exciting opportunity for a determined and self-motivated individual to work at a senior level, whose passion, energy and commitment to drive commercial success is second to none.

Reporting directly into the General Manager, you will be a self-starter who puts health and safety first, develops and maintains excellent Client/Customer relationships and can demonstrate the ability to improve Employee Engagement and overall contract performance.

Why it’s an opportunity not to be wasted:

• Work alongside like-minded waste professionals in a brilliantly diverse environment built on transparency – not bureaucracy.
• A chance to showcase your ability to meet clearly defined KPIs and drive best practice and continuous improvement in cost control and productivity.
• Ensure all budgets are achieved and weekly Key Performance Indicators are met highlighting any variances and action plans to redress.
• Play an integral role in the development of drivers and staff, creating an environment where everyone can excel.
• An opportunity to monitor, manage and co-ordinate all depot-based resources to ensure an increase in operational productivity and service standards.
• Set and agree clear objectives with all operational staff, regularly monitoring their performance and taking corrective action where appropriate.
• An opportunity to push yourself to meet key targets, shape new practices and define the strategy of the depot.
• A chance to join a forward-thinking, industry leader that openly welcomes self-driven individuals who are unafraid to question convention.
• Management of service changes and subsequent smooth running of the Contract to the Client’s satisfaction.
• Responsible for internal and external reporting of contract KPIs such as performance, monthly financial reports, weekly KPIs etc.

Here’s what we require:

• Extensive experience as Operations Manager (or similar level of responsibility in services or logistics)
• The ability to work within a commercially driven and time-critical environment
• Experience of people and health and safety management within a unionised and multi-shift environment.
• Profit and Loss experience and strong financial acumen
• Extensive understanding of the waste industry and relevant laws including a CPC qualification or COTC
• Knowledge of existing and impending environmental and health and safety legislation including an IOSH Certificate or equivalent formal safety qualification
• Strong knowledge of the local area
• Able to demonstrate managing sizeable workforces (50 plus employees)
• Proven history of managing multi skilled and unionised workforces
• Proven track record of delivering continuous improvement within an operational environment.
• The ability to communicate with conviction, plan with precision and, most importantly, play well with others.
• Minimum GCSE (or equivalent) in English and Maths, however A-Levels or a Degree certainly won’t do any harm.

And here’s why you’ll love it at Biffa:

• You’ll be joining a growing company that is already an industry leader and has a clear purpose
• We have a collaborative and inclusive culture
• Very competitive salary and bonus scheme
• Car or allowance
• Ongoing career development, training and coaching – because if you don’t grow, we don’t grow
• Generous pension scheme
• Medical and dental scheme
• Retail and leisure discounts
• Holiday and travel discounts
• Plus much more……

Dedicated to inclusion

At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It’s why you’ll find us championing diversity and equality at every turn.