Programme Support Officer
Job overview
The National Strategic Clinical Network for Cancer is an exciting strategic organisation to work for, that drives the collaboration of Health Boards, Trusts, professional and charitable organisations and aims to improve the experience and quality of services for people who are diagnosed with cancer.To deliver on our aim, our work programmes focus on early detection, diagnosis, treatment and care pathways.
Any candidate should have a proven track record and understand the Cancer Network agenda and organisational arrangements to succeed in supporting and delivering Network business. Candidates will need to demonstrate proven ability.
Our working arrangements still require candidates to work from home, however the offices of the NHS Executive include Cardiff, Baglan and Llandudno. Willingness and ability to travel across NHS Wales organisations is essential.
Main duties of the job
We are looking for an excellent Programme Support Officer, providing high-level administrative support, liaising with colleagues, stakeholders and a wide range of professionals using strong communication skills.
Working for our organisation
The NHS Executive works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales.
Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.
We do this by providing strong leadership and strategic direction – enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Detailed job description and main responsibilities
The post holder will work as part of a team implementing the strategic priorities through specific workstreams delivered by the Cancer Strategic Network within the NHS Executive to deliver their programme of work. The post holder will support team members to deliver on national and regional projects.They will need to develop good relationships and work closely with a broad range of partners including the Clinical Leaders, Welsh Government, Health Board and Trust colleagues, patients, third sector and other stakeholders to facilitate the delivery of the work plan.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
Person specification
Qualifications
Essential criteria- Level 4 qualification (NVQ) or equivalent demonstrable level of experience
- PRINCE 2 Foundation or equivalent demonstrable experience
- MSP Foundation
- Microsoft Project
Experience
Essential criteria- Experience of communicating with all levels of professional staff and the public
- Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records
- Experience of operating Microsoft Office Suite
- Experience of producing management information reports
- Experience of project implementation and monitoring on-going projects
- Experience of managing finance systems e.g., budget monitoring
- Experience of managing, maintaining, and developing systems and procedures
- Experience of implementing administrative policies and procedures
- Experience of applying project management methodologies
- Experience of monitoring performance indicators
- Experience of formal minute taking
Knowledge
Essential criteria- Good knowledge of MS Office Suite
- Thorough understanding of administrative procedures
- Thorough understanding of programme office functions
- Knowledge of filing/data systems including records management
- Knowledge and understanding of Public Health Wales
- Microsoft Project
Skills and Aptitude
Essential criteria- Ability to work on own initiative and self- manage workload
- Able to organise multi- disciplinary meetings and events
- Excellent management and communication skills and knowledge
- Analysing information from numerous sources
- Advanced IT/keyboard Skills
- Able to delegate responsibility and tasks to ensure delivery to agreed objectives
- Ability to speak Welsh/ willingness to learn
- Training in MS Project
Personal Attributes
Essential criteria- Work to deadlines and under pressure
- Ability to work as part of a team
- Work on own initiative
- Good timekeeping
- Respect confidentiality
- Willingness to learn and develop skills
- Flexible approach to work
- Continuing Professional Development
Other
Essential criteria- Willingness and ability to travel