Finance & Clerical Support Officer for Continuing Health Care/NHS FNC

We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.

Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.

We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.

Cwm Taf Morgannwg is a Living Wage Employer.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

Job overview

Cwm Taf Morgannwg University Health Board are offering an exciting and challenging opportunity to work as a Finance & Clerical Support Officer for Continuing Health Care (CHC) / NHS Funded Nursing Care (FNC).

The post holder will support the Nursing Team and the CHC/FNC Admin Coordinator in the day to day running of the service.

The Nursing Team ensure that all individuals in receipt of CHC and NHS FNC are assessed in line with Welsh Government guidance and continue to have their health care needs met in the appropriate setting.

English and/or Welsh speakers are equally welcome to apply

• To validate and process invoices for payment, identify queries and contact Providers and/or Care Coordinators to resolve.
• To provide quality administrative and secretarial support to the Nursing Team making full use of available technology.
• Administer Panel Meetings using Excel
• Input accurate data into database
• Draft standard letters and distribute accordingly
• Manage generic Email Inboxes
• Administer Retrospective Review Process
• Learn office procedures for Invoices, Unit Panel, NHS FNC New Admissions, Assessments, Contracts etc.

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications / Knowledge

• NVQ Level 3 or possess equivalent skills, knowledge and experience
• Fully conversant with all Microsoft Office software.
• Knowledge of administrative and office procedures and systems.
• Knowledge of validating, processing invoices for payment and identifying errors.

• Knowledge and understanding of working with guidelines, policies and procedures.
• Knowledge and understanding of Continuing Health Care and NHS Funded Nursing Care.

Experience

• Knowledge of office practices and able to establish new processes.
• Excellent communication and customer care skills and a good telephone manner.
• Knowledge of processing invoices for payment and dealing with invoice queries

If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.