Food Runner

Overview:

Basic functions of the Food Runner include:

• Running food to the restaurant and bar area
• Properly checking I.D.s – in line with EU/UK mandatory licencing laws (and Challenge 25)
• Demonstrating responsible alcohol service
• Demonstrating impeccable product knowledge
• Ensure food is plated to spec prior to running it to guest
• Answering questions - accurately and politely
• Maintaining a clean & organized station – including pre-bussing, table maintenance and organizing of the expo area.
• Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc
• Demonstrating knowledge of all table/station numbers
• Directing guests to areas & restrooms
• Effectively communicating with co-workers
• Creating memorable experiences
• Entertaining guests to create “Raving Fans”

Responsibilities:

Job Requirements include:

• Performing duties which require bending, reaching, lifting and standing for long periods of time
• Maintaining a well-groomed appearance (“having a plan”)
• Following all uniform guidelines
• Practicing all safety & sanitation standards
• Recycling products, where possible
• Remaining calm in a hectic, fast-paced atmosphere
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
• Displaying a positive and outwardly friendly attitude toward guests
• Maintaining HRC’s 5 core Values and Mission Statement

Your Cafe may cross-train the Server and the Busser positions. This “Server Assistant” will become a rotated position for the Servers and only used during busy volume shifts. Please see the Busser job description.

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