[ref. m91584517] Claims Analyst - Birmingham

General information

Reference

003026

Vacancy location

Location

United Kingdom, Birmingham

Work Place

Hybrid

Region

UK

Vacancy details

Job Profile

Lockton - Experienced Professional

Title

Claims Analyst

Description

Through industry leading performance, our claims analytics team is expanding, and we are looking for an experienced analyst to join us.

Working within our team, you’ll provide a collaborative approach to data analysis, ensuring a consistent high calibre standard of claims analytics for an ever-increasing number of clients, across a range of industries.

Key Tasks and Responsibilities:

• Production of claims analytics for a portfolio of UK and Global clients.
• Work closely with key stakeholders to understand, combine and analyse large data sets from multiple sources.
• Compiling a single cleansed and accurate output from which analysis can be produced.
• Ensure the accurate and timely delivery of scheduled claims analytics for internal and external stakeholders.
• Producing analytics from a range of styles, including single page dashboards, multiple page reporting suites and interactive reports.
• Understand the risk management and insurance objectives of the client, providing and interpreting claim statistics to aid these objectives.
• Notify key stakeholders of any trends in claims activity that have been identified through the analysis of data, including impact of deductibles and cover variations.
• Liaise with claims unit and insurers/third party data providers as appropriate to achieve accurate claims data.
• Regular collaboration with the key stakeholders on reports to ensure suitability of output and undertake design and development tailored to the client’s needs, including key performance indicators/benchmarking.
• Developing new analytics presentations to better highlight claims trends and deliver actionable claims intelligence/risk management response.
• Attend internal and external pre renewal strategy and other meetings as required.

• Advanced Excel essential.
• Working knowledge of insurance claims is essential, with an understanding of the general and legal principles of insurance.
• Extensive experience of interpreting and combining multiple large data sets from different sources and presenting in a consistent and user-friendly format.
• Experience of Power BI would be an advantage.
• Knowledge of risk management would be an advantage.
• Willingness and ability to continue to develop knowledge through formal and informal learning, both internal and external to the company.
• Ability to communicate effectively and professionally both verbally and in writing with internal and external stakeholders.
• Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
• An understanding of regulatory controls and procedures relating to retail customers.
• Knowledge of Microsoft Products (Word, Outlook, Power Point and similar software applications).

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Scheduled

Full Time Permanent