Food Production Manager
Job overview
To protect the reputation of the GOSH food production operation and its delivery of service. And to manage the production high quality meals and efficient service to all customers including patients and staff, inside and outside of meal service times.
Manage the efficient, on-time delivery of the food production operation to support the retail, patient and hospitality catering operationsTo support the leadership of the Head of Catering in all quality, food safety and compliance management of all areas the kitchen
To support the leadership of the Head of catering in developing the skills and knowledge of the sous chefs, chef de parties, junior chefs and catering stores porters
Main duties of the job
This role is based at a prestigious hospital, in the London area. Business is open Monday to Sunday, including evenings. You will be working in a team of 50 to provide staff & patient ward dining and hospitality services for our client over the restaurant and meeting rooms.We offer a range of catering services including tea & coffee, breakfast, lunches, canapés events and drinks receptions.
Your main duties and responsibilities will include:
- To manage the kitchens, the team and all related food production
- To prepare all food to the highest standard.
- To produce food in a timely fashion to ensure smooth service to the customers
- To assist in menu planning.
- To assist in weekly and monthly stock-takes as directed.
- To assist in the costing of dishes and menus and work to deliver the GP in the related site.
- To ensure all food is labelled and dated in fridges and freezers.
- To understand and comply with statutory health, hygiene and safety, quality standards including COSHH and HACCP ensuring all tasks are carried out in accordance these standards.
- To maintain a professional and friendly image with the client and customers at the relevant site.
- Work effectively with all colleagues to ensure excellent customer service.
Working for our organisation
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion.All of our staff networks are open to any employee.
Detailed job description and main responsibilities
The full description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
Person specification
GOSH Culture and Values
Essential criteria- Our Always values
Academic/Professional qualification/Training
Essential criteria- NVQ Level 3 Professional Cookery
- 4 GCSE’s C Grade or above
- Hold a valid Level 3 qualification in supervising food safety or above
- Maths GCSE A-C
- English GCSE A-C
- NVQ Level 3 in Professional Cookery (kitchen & larde or pastry)
Experience/Knowledge
Essential criteria- An understanding of GOSH and hospital catering in general
- A good knowledge of current food trends and menus
- An excellent and detailed knowledge of safe and efficient cookery techniques
- A detailed knowledge of kitchen and food production
- Experience as a Sous Chef in a 4 star hotel or equivalent restaurant kitchen
- An excellent understanding of seasonality of ingredients and menus and ability to share this knowledge and to develop recipe costings.
- Knowledge and experience of hospitality and events catering including canapes and buffer
Skills/Abilities
Essential criteria- A detailed knowledge of customer service and able to demonstrate good customer service
- An experienced leader of teams with a positive and enthusiastic attitude and well-motivated to succeed
- Must be able to lead on the training and development of the kitchen team
- Must be an effective communicator and able to work with management colleagues
- Excellent organisational skills and ability to prioritise, delegate and manage junior staff and tasks
- Able to manage HR processes for the kitchen team and have a reasonable understanding of HR related tasks
- Must be able to skilled in the use PC software and systems as part of day to day role
Please be advised that:
The recruitment process for all admin and clerical roles at Bands 2-4 will be a two stage recruitment process whereby shortlisted candidates will undertake an online literacy, numeracy, ICT and typing test. Only those candidates who pass the competency test will proceed to a formal interview.
The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.
Only those candidates who clearly demonstrate how they meet the person specification criteria for this post will be shortlisted. Please note that where high volumes of applicants have been received, additional criteria may on occasion be used to determine the final shortlist.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
We are an accredited Living Wage Employer.