Catering Compliance Officer

Job overview

The NHS is changing. More emphasis on community-based care means there’s never been a better time to join us.

We are looking for an enthusiastic and adaptable Catering Compliance Officer to join our professional team.

We’re a close team but we’re never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from you.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Main duties of the job

Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That’s where you come in.

We’re always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is an important one as you’ll be using your knowledge, experience and expertise to support to our hard-working frontline NHS teams.

We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn’t a requirement for this role you’ll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.

The challenges come thick and fast in this role but you’ll know that your input is contributing to the excellent experience our patients and service users have every day.

Working for our organisation

Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

We’ll support you to work flexibly in a way that will suits us both

See where you can go with KCHFT career pathways

Detailed job description and main responsibilities

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses.

We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via [email protected] quoting the vacancy reference number so we can support you further.

If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Person specification

Qualifications

• Diploma of higher education Foundation degree
• Higher National Diploma (HND) NVQ level 5 or equivalent
• Recognised certification in food safety, catering, and allergen management

• Certificate in management or equivalent level 4 qualification
• Level 2 qualification in cleaning and support services
• Certificate to deliver food safety training

Experience

• Proven experience in office systems, with advanced use of Microsoft Office, i.e. MS Word, PowerPoint, Outlook and Excel
• Sound judgement and logical approach to complex situations, with ability to determine solutions
• Practical application of HR practices policies and procedures
• Basic experience of a financial system
• Leading teams in busy and pressurised environments
• Experience of carrying out audits & of using electronic audit tools
• Experience in report writing

• HACCP/SFBB certification and implementation experience
• NHS specific IT system experience
• Understanding of NHS Community Services

Special knowledge and expertise

• HACCP (Hazard Analysis and Critical Control Points) and SFBB (Safer Food, Better Business)
• In depth knowledge of the service, site and users
• Proven ability to manage staff
• Handling confidential and sensitive information in accordance with IG
• Knowledge of PLACE
• Knowledge and experience of NHS Cleanliness standards
• Understanding of COSHH and Health and Safety procedures
• Knowledge of HACCP/SFBB
• Knowledge of allergen management and prevention
• Knowledge of IPC

• An understanding of the NHS current agenda and challenges

Practical/intellectual skills

• Excellent written and verbal communication skills
• Excellent interpersonal skills and the ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority
• Ability to record accurate minutes of meetings and present to a high standard
• Proven standard of word processing skills, with a high standard of presentation and accuracy
• The ability to plan and organise own workload without direct supervision
• The ability to be innovative, objective as well as logical in resolving problems
• The ability to maintain a high level of performance and meeting of deadlines even when faced with conflicting priorities of others
• Ability to learn from mistakes as a positive learning opportunity and encourage others to do the same
• The ability to prioritise and balance a range of competing tasks to deliver to agreed timescales

Personal attributes

• Ability to apply a common sense and logical approach to identify key or underlying issues in difficult situations and use initiative to solve problems
• Ability to deal with distressing or emotional situations and discussions objectively and with emotional intelligence
• Ability to travel to diverse sites