Dental Education Support Officer - INTERNAL TO NHS

Job overview

DENTAL EDUCATION SUPPORT OFFICER

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY THE NHS

THIS POST IS SECONDMENT FOR UPTO 16 MONTHS DUE TO MATERNITY COVER

An exciting opportunity has arisen to join the Dental Deanery providing maternity cover in the role of Dental Education Support Officer.

This role provides a high level of administrative support and co-ordination supporting the training of dental professionals, including overseas Dentists and Dentists with Enhanced Skills.

You will have previous experience of working in a similar role, and possess excellent administrative, organisational and IT skills and the ability to communicate effectively with colleagues and stakeholders. Also important are enthusiasm, self motivation and an excellent eye for detail.

This post is being offered as a secondment opportunity only. If you wish to apply, you must have your line manager’s approval before making an application. This post is for a fixed secondment period but may be extended or made permanent at the end of the secondment period depending on available funding and business requirement.

Main duties of the job

The post holder will provide a high level of administrative support and co-ordination supporting the education of dental professionals, including overseas Dentists and Dentists with Enhanced Skills (DES):

• Provide comprehensive, efficient, and confidential administrative support for the education and training of dental professionals in Wales.
• Be the first and main point of contact for all enquiries providing comprehensive and professional information and guidance to stakeholders in relation to the education and training of dental professionals in Wales.
• Work autonomously and to deadlines, using own initiative.

English and/or Welsh speakers are equally welcome to apply

Working for our organisation

Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.

HEIW’s is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:

• Respect for All in every contact we have with others,
• Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
• Together as a Team: Working with colleagues across NHS Wales and with partner organisations.

HEIW received the HPMA Award for Employee Engagement in 2019.

What you can expect:

• a corporate induction and 90 day Welcome itinerary,
• compassionate leadership,
• a meaningful values based performance appraisal process,
• the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as “One HEIW Team”. Do you want to join that team?

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person specification

Qualifications and knowledge

• Diploma Level qualification or equivalent experience, equates to a Higher National Certificate, Vocational Qualifications level 4 or 5, foundation degree, Higher National Diploma, Diploma in Higher Education, AAT (Association of Accounting Technicians) Technician Level or other diploma or equivalent level of knowledge

• Understanding of continuous professional development
• Understanding of postgraduate dental education

Experience

• Experience of developing resources in different mediums

• Experience of working in the NHS
• Experience of supporting and working on projects

Skills

• Ability to work autonomously

Other

• Ambitious and willingness to learn
• Motivated and resourceful
• Approachable and adaptable
• Willingness to travel to venues across Wales

• Welsh Speaker (Level 1) or willingness to work towards

Qualifications and Knowledge

• Knowledge of administrative procedures
• Knowledge of data protection and confidentiality

Experience

• Experience of establishing new administrative processes, systems, and procedures
• Excellent working knowledge of Microsoft Office packages
• Minute taking

Skills

• Highly developed interpersonal skills and ability to communicate at all levels
• Excellent planning and organisational skills
• Good time management skills and ability to meet deadlines
• Problem solving

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

It is essential that your application demonstrates how you meet the job description / person specification for this post.

Please note that HEIW does not currently hold a licence to appoint skilled workers from overseas by sponsoring them to work in the UK. If successful, candidates from outside of the UK or ROI would be responsible for obtaining their own sponsorship or visa to enable them to work for HEIW - Work in the UK.