Assistant Building Manager
Overview:
When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.
Helix - A Hines Company
In February 2022, Helix was acquired by Hines marking an exciting new chapter to further propel our property management offering in the UK and customer centric approach. Helix has a long-standing relationship with Hines over the past ten years, with Helix providing property management services across the majority of properties in the Hines UK portfolio including: 20 Old Bailey, 7 Soho Square and Atlas House in London, alongside all of the Hines European Core Fund, Hines European Value Fund and Hines Global Income Trust assets.
Helix continues to deliver an above market service to its existing client base, operating from its central London office. Helix manages all commercial asset types nationwide, but with a focus on prime central London offices, accounting for 70% of their portfolio.Operating under one roof the surveying, facilities management and finance functions work closely and collaboratively together. Everyone works in an open plan environment which cultivates a relaxed and fun working atmosphere, openness with colleagues at every level and in close proximity to the Hines offices.
We are a highly experienced property management team providing comprehensive turn-key property solutions to owner-occupiers, private individuals, banks, fund, corporate recovery advisors and small to medium-sized property businesses.
Responsibilities:
As the Assistant Building Manager, HELIX with Hines, you will help with all aspects of the day-to-day management and will assist in providing first class of cleaning, security, reception, postal services, service desk, IT services, telephone and administration. This individual will also support the Facilities/Senior Building Manager and Property Director/Surveyors whenever necessary. Responsibilities include, but are not limited to:
- Maintain and manage the client’s property in a cost efficient manner.
- Protect the interests of the client / Helix Property Advisors as their representative, and conduct any facilities/building related business in a professional and businesslike manner at all times.
- Total familiarisation with all layouts and systems for the building.
- Liaise with the Facilities/Senior Building Manager to ensure compliance with all H&S regulations and legal requirements at the building.
- Administration to adhere to Helix, Safety, Health & Environmental (SHE) policies and any operational procedures.
- Assist the Facilities/Senior Building Manager where required to set, assess and monitor the service budget.
- Where appropriate, assist in management of any occupiers’ proposed work / alterations to their demised area, and assist the Property & Asset Management surveyor in co-ordinating and controlling the approval of the proposed works, in liaison with all interested parties, including external contractors and consultants.
- Act within the authority delegated by Helix Property.
- As requested, any other duties necessary in the interest of the smooth and efficient running of the building.
- Ensure all duties and responsibilities are executed to the industry’s ‘Best Practice Standards’ and best practice at all times.
Qualifications:
Minimum Requirements include:
- Proven Facilities / administrative experience
- Experience of liaising with clients, tenants, consultants and local authorities
- Experience of managing planned building evacuations fire warden coordination/training
- Knowledge of current Health & Safety legislation
- Hard Services Contract Management (M&E & Lifts)
- Experience of compiling budgets, invoice management and variance reporting
- Knowledge of addressing actions raised in insurance inspections and overseeing risk management systems
- IOSH
- Similar experience within a competitor company
- Basic understanding of commercial leases / service charges
- Strong communication skills, both verbal and written
- Good numerical skills including computer literacy (Excel, Word, MS Outlook)
- Ability to work alone or as part of a team
- Able to use initiative and take responsibility
- Ability to work under pressure
- Key leadership role in addressing direct client instructions
Closing:
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration.Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward.This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.