Veterinary Receptionist

apartmentKingston Veterinary Group placeKingston upon Hull calendar_month 
Veterinary Receptionist
Kingston Veterinary Group, Anlaby, Hull, Yorkshire & The Humber

Discipline: Non-clinical Support

Full Time

up to £23,795 DOE per annum.

Passionate about pets and delivering excellent customer service?
  • Kingston Veterinary Group are looking for an experienced Receptionist to join our dedicated team working across our six Kingston Veterinary Group sites in East Yorkshire.

Kingston Vet Group is one of the fastest growing practices in East Yorkshire with a very busy but varied caseload. The group have five well-equipped branch surgeries which are supported by a fantastic Tier 3 Hospital, with complete diagnostic suite including CT and MRI.

We have a fantastic and hardworking team of 19 committed veterinary surgeons, dedicated RVN's and a friendly, enthusiastic, support team.

About the role
  • As the first point of contact for our clients in a busy environment you will be required to ensure all clients and their pets have a comfortable and positive experience within the surgery, meeting and greeting clients, answering the telephone to a broad range of enquiries that relate to pet’s welfare, booking appointments, signing up new clients, looking into first level financial queries, taking payments, record keeping and providing information on our products and services such as our Pet Health Club ensuring no clinical advice is given whilst maintaining a clean clinical environment in waiting and consult rooms.

Our ideal candidate will have a minimum of 2 years receptionist experience- medical experience is preferred but not essential.

Hours and salary

The role involves working 4 x 10 hour shifts per week Monday-Saturday. The salary will be up to £23,795 DOE per annum.

In addition to a competitive salary, you will benefit from:

  • - 6.6 Weeks annual leave
  • Additional annual leave for your birthday which will be added to your holiday allowance
  • Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
  • Cycle to work scheme
  • Initiatives focused on employee wellbeing
  • Non-accidental injury support
  • Learning and development opportunities via the IVC Evidensia Academy
  • Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
  • Pension scheme
  • Discounted staff pet care

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process

Kingston Veterinary Group, Anlaby

31a Hull Road, Anlaby, Hull, HU10 6SP, United Kingdom

Animals treated

Small animals

Any questions before ing?

Speak to Lucie Brownsword from our recruitment team who would be happy to help you with any questions you have before ing for this role.

Talent Executive

Lucie Brownsword

lucie.brownsword@ivcevidensia.com

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