Senior Claims Advocate - Financial Lines
Posting Description:
Senior Claims Advocate, Financial Lines
Can you bring proven knowledge and expertise in Financial Lines Claims Handling from within private practice, an insurer or broking environment ? Do you have experience of managing and leading a team of less experienced colleagues ? If so, then we'd love to hear from you in connection with this exciting hybrid role with the flexibility to work both virtually and from our London office when business dictates.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
In this brand-new Senior Claims Advocate role you will be dually responsible for management of the strategy, process and successful outcome across a portfolio of global Financial Lines claims and full operational management of a team of claims specialists. Daily responsibilities will include:
- Provision of advice and guidance on coverage and perform analysis of coverage-related issues for clients and network to facilitate the settlement and conclusion of claims
- Operational management including appraisals, 1-2-1s, technical referrals and workload allocation of a team of c5 claims specialists
- Facilitate the resolution of any outstanding coverage issues
- Be able to proactively anticipate and present to clients the best strategy to resolve the claim
- Coordinate discussions and, where appropriate, meetings to ensure outstanding levels of communication between the client, underwriter and their representatives concerning the proposed settlement.
How this opportunity is different
This is an outstanding opportunity to bring you technical skills to Aon and to work within a highly, welcoming, collaborative and supportive team who all are driven to secure the best possible claims outcomes for their clients.
Skills and experience that will lead to success- 7+ years experience in managing Financial Lines/Directors & Officers claims (either in private practice or for an insurer or broker);
- Knowledge of professional and financial lines claims e.g. professional indemnity or crime insurance;
- Team leading experience
- Experience of dealing direct with clients and/or insurers
- Solid understanding of claims coverage issues, wordings and dispute resolution
- Demonstrable negotiation skills
- Strong interpersonal skills
- In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
- Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
- We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
- Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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