Building Control Business Support Technician

Role Purpose

To provide technical support to the statutory and non-statutory functions of the Building Control service. A unique post that requires technical expertise to support a regulatory service that works inside a competitive market.

• Maintain and support the ongoing monitoring and review of processes, protocols, and practices within the service, to identify opportunities to improve both service provision and development to ensure best practice.
• Provide the service’s initial interface to service users and elected members, providing effective and technically correct information to ensure the requirements of the application process is met.
• Ascertain and understand information provided and have the ability to assess and take the necessary action to ensure the service meets its requirements.
• Have a clear understanding of the appropriate legislation to determine when particular application types are needed for the type of works proposed.
• Provide a competent and efficient level of customer service to all service users to encourage repeat custom for the organisation.
• Prepare and co-ordinate the annual Building Excellence Awards, CPD events and attendance at exhibitions/workshops, some of which will include evenings and weekends and the procurement of marketing materials.

• Have LABC Level 3 Certificate in Technical Support for Public Service Building Standards (essential) – Post may be graded for progression once this is achieved.
• An understanding of the Building Regulations and other associated Legislation (Desirable)
• An awareness of the required key performance indicators set by the Local Authority and the Building Safety Regulator
• Experience with Acolaid (or other IDOX based computer systems).
• Experience of issuing legal documentation as required.

• Initial 3 to 6 month ongoing contract with the opportunity to extend
• PAYE via Umbrella
• Monday to Friday 9am to 5pm

If you are interested in this position AND meet the requirements, APPLY NOW!