Retail Host

placeLondon calendar_month 

What you'll bring to the team:

We're on the lookout for Retail Assistants to help build magical memories at the lastminute.com London Eye.

As Retail Assistant you will be the first point of contact for our guests during their time in our retail shop, offering a warm welcome, and encouraging them to stock up on merchandise.

You will need to help make sure the shop is fully stocked and looking presentable at all times and have the confidence to suggest products that our guests may want to purchase or be on hand to assist our customers with any queries they may have.

You'll always strive to boost revenue and smash daily targets while demonstrating world-class customer service.

We’re a close-knit team, so we need teammates that are happy to help others as well as working independently.

There is also the opportunity to be involved with other departments across the attraction but whatever the role, you will find yourself helping customers as they make their way throughout the attraction. The London Eye gets extremely busy, so you’ll do this through high levels of interaction and a great sense of fun.

We have both Full-Time and Part-Time fixed term contracts available. Our attraction is open daily so we will need you to have full flexibility as shifts will include weekends, bank holidays and school holidays.

Qualifications & Experience:

Please note that due to the health and safety aspect of these roles all applicants need to be aged 18 or over.
  • Being a customer focused teammate who isn’t afraid to proactively approach hundreds of guests whilst on the shop floor.
  • Displaying salesmanship and using your skills to up sell all merchandise.
  • Demonstrating that you are familiar with working within strict health & safety procedures and be willing to undergo training.

Benefits:

  • We offer an hourly rate paid fortnightly
  • Monthly Bonus Scheme based on customer service targets
  • 25% discount in our retail shops and restaurants
  • 40% online LEGO discount
  • You’ll also get your hands on a Merlin Magic Pass - giving you FREE tickets to our attractions across the GLOBE!

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Gatewayuk.Recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range: GBP £13.49/Hr.

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