Medical Secretary - Personal Assistant

Medical Secretary/Personal Assistant

Hybrid – From home and clinic based in Cheltenham

Full time

£27,000 - £30,000 per annum

A fantastic opportunity for an experienced Administrator to join a growing private clinic as a Medical Secretary/PA to a Consultant Ophthalmic Surgeon.

Responsibilities:

• Answering all incoming calls, dealing with enquiries and taking accurate messages
• Replying to emails and web enquiries
• Registering patients onto internal database and arranging consultations
• Manage patient appointments
• Greet patients and visitors warmly during clinic days
• Co-ordinating surgeries
• Liaising with opticians, GPs and hospitals via telephone and email
• Uploading patient referral letters, images and scans etc, onto database
• Invoicing patients
• Taking payments from patients
• Chasing outstanding invoices from patients and insurance companies
• Ordering lenses
• Keeping diary up to date and keeping Consultant informed
• Keeping database updated with patient records and information
• General administrative tasks including filing, data entry and maintaining office supplies
• Look after incoming and outgoing mail

Requirements:

• Proven experience in an administrative or office role is preferred
• Experience within a medical or ophthalmology setting would be an advantage but not essential
• Exceptional communication skills, both written and verbal
• Well-presented
• Strong organisational skills and attention to detail
• Experience using CRM and databases
• Adaptable and able to problem solve

Apply today with an up-to-date CV.