Medical Receptionist

Medical Receptionist/Administrator

Islington

Up to £26,000 (on site)

We are seeking a skilled and experienced Medical Receptionist/Administrator to join our client's busy GP practice in Islington. This is a full-time, permanent position for 37.5 hours per week, with an annual salary of up to £26,000.

• Practice open: Monday to Friday, 08:00 to 18:30
• Extended hours on Tuesday, Wednesday, and Thursday until 20:00
• Closed on weekends and bank holidays

Actual Working Hours

Successful candidates will work a standard 37.5-hour week, with shifts scheduled within the practice's operating hours. Specific shift patterns will be discussed during the interview process and may include early, late, or standard office hours.

• Annual Salary: £25,000 - £26,000 per annum
• Full-time: 37.5 hours per week
• Permanent position

• Minimum 1 year experience in a GP setting
• Proficiency in EMIS and Docman systems
• Formal qualification in Maths and English
• Excellent communication and organisational skills

• Rotate between reception and patient administration areas
• Support Team Leader in managing clinicians' workload
• Organise practice meetings and liaise with external agencies
• Manage bring forward and filing systems
• Participate in practice housekeeping and maintenance of staff facilities
• Actively contribute to improving practice quality
• Greet patients and visitors to the practice
• Book, amend, and cancel patient appointments in line with practice procedures
• Handle telephone, face-to-face, and electronic enquiries efficiently and courteously
• Process requests for home visits
• Assist patients in accessing practice services and those available in the wider community

• Maintain patient confidentiality and adhere to data protection guidelines
• Participate in team meetings and training sessions
• Assist with general administrative tasks as required

In order to succeed in this role, you must be able to multitask, manage time effectively, and work well under pressure in a fast-paced environment. Ideally you should have a good understanding of healthcare terminology and be committed to providing excellent patient care.

This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.