[ref. f17444400] IT Platforms and Database Senior Manager
Job overview
We are thrilled to announce an exceptional opportunity to join our dynamic Digital Operations team as a Senior Manager, Platforms and Databases.
This is your chance to leverage your expertise, unlock your full potential, and drive meaningful impact in a pivotal role within a large NHS organisation.
As a senior member of our dynamic team, you will oversee our Infrastructure and Database services and lead a diverse team of experts, ensuring all aspects of the infrastructure operates efficiently and within tolerance levels - 365 days a year.
In this role, you will have the unique opportunity to consult widely across our Digital community and collaborate with leaders across the NCA.
Our technical procedures, system stability, and creative solutions to meet our colleagues' and stakeholders' evolving needs will be your focus.
Your talents will help the Trust exceed expectations and with your experience and knowledge you will help streamline processes, boost reliability, and deliver exceptional digital services.
Joining our team, you will have access to a supportive, collaborative, and innovative work environment with a strong emphasis on work-life balance. We offer flexible working arrangements alongside access to wellbeing and occupational health support.We provide a competitive salary and excellent opportunities for career development. We promote diversity, inclusion, and a positive workplace culture, fostering collaboration among passionate Digital colleagues.
Main duties of the job
The Senior Manager for Infrastructure and Hosting will be accountable for ensuring:
- That vision and leadership for the Trust’s Platforms and Databases are set in a complex computing environment consisting of many and varied teams with diverse needs.
- That appropriate strategies for meeting these complex needs are established, including investigation and recommendations for new technologies to improve efficiencies in service provision.
- Effective ownership of the Trust’s paltform services.
- Provision of a cohesive service which appears seamless to the end user through collaborative design, implementation, and maintenance of an intelligent digital service.
Working for our organisation
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction.
By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person specification
Professional Registration
Desirable criteria- Relevant professional body registration
Skills
Essential criteria- Demonstrable senior level communication skills
- Ability to work to agreed goals, in a self-directed and professional manner
- Organisation and time management skills to manage and deliver a range of multiple complex tasks and projects to tight deadlines
- Ability to engage and influence and persuade a broad range of individuals and professional groups at all levels of seniority
- Proactive, creative and flexible approach to identifying and taking forward opportunities, shaping new ideas and partnerships
- Ability to work on own initiative and organise workload, allocating work as necessary, working to tight and often changing and competing deadlines
- Strategic thinking – ability to anticipate and resolve problems before they arise
Qualifications
Essential criteria- Educated to a minimum of Master’s degree level, or equivalent post graduate qualification or equivalent level of experience within a senior Digital Operations role
- Degree level or equivalent qualification specifically in IT/Informatics
- ITIL 3 / 4 practitioner or higher
- Evidence of management development through Continuous Professional Development and/or formal management course
- Relevant certifications using DCIM tools and software for monitoring and managing datacentre infrastructure, such as Schneider Electric StruxureWare, Nlyte, Sunbird DCIM or similar
- IT Service Management (ITSM) certifications
- ITIL 3 / 4 practitioner or higher
- Relevant certifications in Cloud Services such as DEE-2T13 Expert – Cloud Architect, Cloud Services or similar
- Relevant certifications in datacentre management, such as Certified Datacentre Management Professional (CDCMP), Certified Datacentre Facilities Operations Manager (CDCFOM), Datacentre Certified Associate (DCCA) or similar
Knowledge
Essential criteria- Knowledge of, and demonstrable experience of technical leadership in IT Lifecycling e.g., Agile ALM
- Experience in implementing and managing disaster recovery strategies and business continuity plans for datacentre operations. Knowledge of backup and replication technologies, data replication methodologies, and recovery point objectives (RPO) and recovery time objectives (RTO) is essential.
- Experience in implementing and administering DCIM solutions within datacentre environments. This includes experience with configuring and customizing the DCIM software, setting up monitoring and reporting capabilities, and integrating the solution with other datacentre management tools.
- Experience in managing and overseeing day-to-day datacentre operations. This includes experience in monitoring and managing critical infrastructure components, ensuring uptime and availability, implementing maintenance and security protocols, and optimizing datacentre efficiency.
- Experience of managing a variety of stakeholders with conflicting agendas
- Experience of conducting negotiations relating to highly complex matters both internal and external to the organisation
- Significant experience of developing and implementing technology processes and procedures and delivering transformational change in Digital Operations
- Experience of implementing relevant tools, techniques and models for reporting, capacity planning, and prioritisation
- Experience of managing resources and budgets
- Experience of preparing and presenting reports of complex, sensitive or contentious information at senior forums
- Proven track record of leadership
- Evidence of developing teams/others
- Demonstrable track record in delivering complex targets and objectives to tight deadlines
- Experience of motivating and inspiring staff managed directly and indirectly to work together to achieve a common objective
- Knowledge and experience of risk management
- Knowledge and experience of Capital planning
- Significant relevant experience of Senior NHS Management including line management responsibility for teams
- Highly developed specialist knowledge and experience of managing Digital Operations acquired over a significant period
- Significant knowledge and experience of applying budgeting, benefits tracking and demand management principles to both capital and revenue allocations
- Significant knowledge and understanding of the NHS, including the political, strategic and operational environment in which it operates
Other
Essential criteria- Access to a vehicle which can be used for work purposes
We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.
The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.
We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.
We also warmly welcome interest from serving and ex-personnel, and their relatives. Please identify that you are a member of the armed forces community on your application form to be entitled to a guaranteed interview (subject to essential criteria being met).As a Disability Confident Employer, guaranteed interviews are also available to disabled applicants when essential role requirements have been met.
If you require any reasonable adjustments to the application process, please contact [email protected]
For posts advertised on a fixed term contract basis, we will offer secondments only for NHS appointments. Fixed term contracts will be only be offered for external non-NHS appointments.
In applying for this post, you give the Trust permission to use your data for recruitment purposes.
Please note that this vacancy may be withdrawn at any time should we receive sufficient applications or if it is filled via the internal redeployment process.
Keep up to date with the latest job opportunities and information across the Northern Care Alliance by following us on Twitter and Facebook: @NCACareersNHS