Specialist Healthcare Support Worker - NHS

Detailed Job description and responsibilities Interview patients and carers as part of the assessment process Communicate clinical information and other important aspects regarding patient centred care to colleagues, senior therapy and nursing staff Ensure completion of specific documentation This is Me and Risk Assessments Under the direction of the senior team, communicate information to patients, carers and visitors in an empathetic and tactful manner Effectively communicate with people who have communication difficulties, partial hearing, mental illness or who are partially sighted Foster an interdisciplinary approach to practice within the clinical environments Participate in multidisciplinary meetings and case conferences Skills relevant to HOP, developed through clinical practice and training Basic nursing care duties alongside colleagues, patient and non-patient manual handling and dealing with potentially volatile situations Basic resuscitation skills Basic IT skills Demonstrate skills and support less experienced staff, new staff, bank, agency and students as a feature of daily work routine Provide education and training to patients, carers and colleagues Complete routine department and patient documentation in line with agreed local policies Take a lead role in the completion and development of specialised risk assessments Assist in maintaining patient and carer information (notice boards and information leaflets) In conjunction with colleagues, be able to understand patients condition; using knowledge of anatomy, physiology, normal function, basic assessments and test results Able to recognise the impact of cognitive and perceptual problems on patients performance Able to recognise the need and importance for appropriate risk assessments for patients requiring enhanced observation Able to take appropriate action which may avoid foreseeable harm to patients, carers, colleagues and visitors To use observational information and patient knowledge to inform intervention plans Can adapt to changes in working pattern and environment on a day or weekly basis Can plan and organise assigned tasks, when carrying out duties in relation to effective patient care and assessment Plan and carry out group activities both with colleagues and independently, in accordance with the treatment plans (e.g. exercise activities, meaningful occupation) Participate in planning care, following a patient centred approach Undertake assigned care and assessment to achieve stated objectives.

This includes personal care, physical exercise, functional practice and tasks to improve cognition and communication Prioritise workload to facilitate patients recovery whilst respecting patients dignity and privacy Undertake and record clinical observation, routine tests, and outcome measures Advises and assists patients and others in the safe use of available support services Knowledge of local and Trusts policies and procedures Knowledge of using appropriate resources in a cost-effective manner Ordering and maintaining unit stock levels as directed by a budget holding member of staff Participate in clinical audit, research and quality monitoring as required Using initiative to act on changes in patient circumstances under the guidance of registered staff Recognise the need to seek guidance when necessary Carry out duties both with and without direct supervision Working in potentially volatile situations Standing, walking, sitting and climbing stairs Working in awkward positions Manual handling of patients and loads and use of mechanical aids Frequent light physical effort Several periods of moderate physical effort during every shift Able to follow routine of the workplace whilst being able to adapt to unpredictable events in clinical practice Forming and managing therapeutic relationships with patients (in particular those patients with cognitive / perceptual / behavioural difficulties) Form and manage therapeutic relationships with families and carers Concentration on documenting care and observations, multitasking and occasional interruptions