Temporary Customer Service Advisor
Michael Page Liverpool
About Our Client
Our client is a large organisation in the Not For Profit sector. With a focus on education, they are renowned for their commitment to excellence and their significant contribution to society. They believe in creating a supportive environment for their staff and providing opportunities for continuous professional development.
Job Description
As a Temporary Customer Service Advisor you will:
- Provide high quality customer service via phone & email.
- Handle customer queries and complaints efficiently and professionally.
- Maintain customer records by updating account information.
- Collaborate with other departments to ensure customer needs are met.
- Ad-hoc duties as and when required.
The Successful Applicant
A successful Temporary Customer Service Advisor should have:
- 1 year experience within customer service, particularly in a telephony role
- Exceptional communication skills, both written and verbal.
- Strong proficiency in using customer management software.
- Proven ability to work effectively in a team environment.
- A customer-focused mindset and the ability to problem solve.
- Can commit to a temporary role for 2 / 3 months.
What's on Offer
In return, our client can offer:
- 2 / 3 month temporary role with weekly pay
- Convenient office location close to main public transport links
- Great working patterns (Mon - Fri)
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