Receptionist
About the Role
The Receptionist at Maria Mallaband is part of the care team and as such will have some contact with residents. The Receptionist must maintain a friendly manner when working with or near Service Users, relatives and visitors. The reception area is ‘front of house’ for the Care Home and the duties of the receptionist are to ensure that residents, guests and all visitors to the Home are treated courteously and efficiently at all times.
The Receptionist must maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff and must never discuss any of the issues outside of the Home.
We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.
Duties include:
- Photocopying documents
- Filing
- Scanning
- Answering the telephone in a professional manner
- Greeting relatives and visiting professionals
- Other general administrative duties
Our Benefits
In return, you will receive a competitive salary package plus:
- Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
- Early Pay – Access to earned pay prior to payday
- Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
- An exclusive discount on Tastecard - dine out with up to 50% off total food bill
- Free criminal record checks
- Pension Scheme with Nest
- Flexible working patterns
- Cycle to work scheme**
- Service recognition
- Training support and development opportunities
- Employee Assistance Programme
- Wellbeing support
- Discounted gym membership
- Benefits require completion of a 12-week probationary period before they can be accessed.
**Benefit subject to deduction not taking colleague below National Living Wage
Monread Lodge Nursing Home
Monread Lodge can provide residential, nursing and dementia care to the elderly, with up to sixty-four en-suite rooms available, all ground-floor accommodation for the ease of those with mobility concerns, and private parking and gardens. A dedicated dementia unit named Knebworth Court was opened in October 2010 offering 16 appointed en-suite bedrooms.Residents can enjoy a spacious conservatory, choice of comfortable lounges and a dining room. There is also a central courtyard with a ornamental fishpond. The home has an excellent inspection rating, looks to implement any modern methods and technology that can improve the lives and well-being of residents and follows person-centred care packages tailored to individual needs.
Staff maintain a sensitive attitude towards the concerns of loved ones, work hard to assure that admissions are as stress-free as possible and that new residents are made to feel welcome and at home.