Business Operations Manager

apartmentMine Tech Services placeHalton scheduleFull-time calendar_month 
The overarching goal of the role

Oversee the organisation and coordinate business activities to ensure efficient and profitable execution of high-quality work.

Duties
 •  Manage day-to-day operations of the business.
 •  Develop and implement policies and procedures to support business operations & teams.
 •  Ensure the teams consistently follow processes and procedures.
 •  Work with the leadership team to develop business strategy and objectives & deliver phased execution of these.
 •  Assist with the allocation of resources to help meet business and strategic goals.
 •  Oversee the financial performance of the company to ensure profitability is managed.
 •  Establish and manage budgets and forecasts.
 •  Help improve operational management systems, processes and best practices as required.
 •  Recruit, train and supervise staff.
 •  Ensure employees complete and work through their personal development plan in line with business goals to deliver high-performance and quality work.
 •  Manage ad-hoc employee requests and requirements.
 •  Ensure that organisational processes remain legally compliant with regulations and standards.
 •  Maintain and enforce health and safety guidelines.

Requirements

Knowledge and experience required
 •  Proven work experience as an Operations Manager or similar role.
 •  Knowledge of organisational effectiveness and operations management.
 •  Experience budgeting and forecasting.
 •  Familiarity with business and financial principles.
 •  Degree in Business, Operations Management or a related field.

Skills Required
 •  Outstanding organisational skills.
 •  Ability to collaborate effectively with multiple stakeholders - both internally & externally.
 •  Comfortable with driving compliance to process and managing conflict.
 •  Excellent communication skills via email, voice and in person.
 •  Excellent documentation skills - Able to clearly and concisely capture processes and l details for others to understand/use.
 •  Particular focus on ensuring that communications are efficient and effective to ensure that a clear message is delivered.

Benefits
 •  Competitive Salary in line with experience.
 •  Bonus scheme related to company performance.
 •  Private Workplace Pension - MTS can support employees with their private pension if they choose to invest in one. More details can be found here by NEST, the MTS selected workplace pension provider.
 •  Bike2Work Scheme
 •  Childcare Vouchers
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