Front of House Receptionist - Monday to Friday - Days - ref. w42864903
We are looking for someone who has a bubbly welcoming personality for this new Corporate Receptionist position at one of our prestigious sites in the City of London. The role of the Front of House Team will be pivotal to ensuring that tenants, customers, and guests will have a first-class experience when visiting.
About the role:
Position: Corporate ReceptionistLocation: Central London
Pay Rate: £33,557.00 per annum
Hours: 45 hours per week
Shifts: Monday to Friday 09:00 to 18:00 Occasionally 07:00-17:00
Job Requirements:
Experience in high end corporate front of house or concierge servicesIT Literate - Basic understanding of access control systems and IT systems/programmes i.e., Microsoft Office for emails
Ideally to have an understanding of a visitor management systems
Excellent written and verbal communication skills as well as customer service
Must have an excellent command of English Language & Good IT Skills
Reliable, Responsible and Punctual
A friendly, professional, courteous, and outgoing character
To always take pride in your appearance, ensuring immaculate presentation
Flexible in the approach to daily duties and additional events when held on site.
Be confident you can undertake 100% of all specific duties
Be able to provide all the documentation and vetting information requested
Key Responsibilities:
The role includes you to meet and greet clients, pay attention to details by always inspecting the reception area, reception duties, access control, answering incoming telephone calls, conducting emergency procedures, providing a warm 5-star greeting, ensuring clients receive VIP treatment, meeting and greeting clients in reception.
Able to demonstrate and deliver high quality customer service to both our clients and service users.Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet use initiative
Be calm under pressure and confident in dealing with confrontational situations in a calm and professional mannerTo always portray a friendly, professional, and courteous demeanour, using open and appropriate body language.
To ensure that all visitors and staff are dealt with efficiently, always providing an exceptional customer service ensuring that their expectations are met, if not exceeded.
To be responsible for the efficient running of reception, concierge or bookings desks with the professionalism and knowledge required for each location
To check guests in & out promptly
To always ensure great teamwork both within and outside the department, always demonstrating a “can do” approach and solutions
To be responsible for the upkeep and cleanliness of your allocated area including filing and next shift preparation
To assist in any other reasonable duties as required
Benefits:
Health care plan (HSF)Perk Box (HSF) – discounts & offers from cinema tickets to days out
Cycle to work scheme
Tailed Site Uniform
First class training allowing you to develop your skills
A view for career development
Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity.We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.