Housekeeper - Community

Black Country Healthcare NHS Foundation Trust is growing and changing. We provide specialist mental health, learning disability and community services across Dudley, Sandwell, Walsall and Wolverhampton, and we’re hiring people who want to shape what comes next.

Formed on 1 April 2020 through the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust, we’re now focused on the future with a new Trust Strategy and our Best for the Black Country programme.

• Adult and older adult mental health
• Children and young people’s mental health
• Specialist learning disability services
• Community healthcare for children, young people and families in Dudley

• We’ve got real momentum right now. New strategy, clear priorities and our Best for the Black Country work mean things are moving in the right way, fast.
• Our values aren’t just posters. People are genuinely compassionate, take responsibility, treat you with respect and help you feel confident and empowered.
• You’ll be looked after. Flexible working, family-friendly policies, supportive teams, proper wellbeing support and chances to learn with coaching and development.
• There’s room to grow. Loads of services to explore and real space to try ideas and be heard.
• It’s a good place to live. Friendly diverse communities, easy transport, good schools and colleges, shopping, food, lots to do, plenty of green space and a lower cost of living than many other city regions.

What it’s like to work here

You’ll have space to do good work, speak up, and see the difference you make.

Who we are

We’re 4,000+ colleagues from many backgrounds, committed to improving health and wellbeing for our communities and for each other. If you’re excited about the role but don’t tick every box, please apply. We value potential and transferable experience.

Job overview

The Housekeeping role at Black Country Healthcare NHS Foundation Trust is essential in maintaining a clean, safe, and comfortable environment for patients and staff. As a Housekeeper, you will be responsible for ensuring that all areas are cleaned to national standards, delivering meal and beverage services, making beds, cleaning medical and hard equipment, managing linen quality, and reporting maintenance issues.

To excel in this role, you need to have a keen eye for detail, a strong sense of responsibility, and the ability to work efficiently both independently and as part of a team. Good communication skills are also important, as you will be working closely with clinical colleagues to support patient care

Additionally, you will be working in a dynamic and rewarding environment where your contributions are valued and appreciated.

Main duties of the job

The main duties of a Housekeeper at Black Country Healthcare NHS Foundation Trust include ensuring a clean and safe environment for patients and staff. This involves performing scheduled cleaning tasks, including the cleaning of clinical equipment, and upholding all infection prevention and control measures

Housekeepers are also responsible for delivering meal and beverage services, making beds, managing linen quality, and reporting maintenance issues. Additionally, they ensure that all domestic consumables are available at all times in the appropriate dispensers

Housekeepers may also undertake ad hoc cleaning tasks as required by the Facilities Supervisor - Housekeeping or nursing staff

Working for our organisation

Joining the Black Country Healthcare NHS Foundation Trust means being part of a forward-thinking organization that values its employees and strives to create a positive workplace culture.

Detailed job description and main responsibilities

The Housekeeper role is classified under Band 2 and is part of the Facilities Department. The primary purpose of this role is to support clinical colleagues by ensuring that the housekeeping service meets national standards and promotes the health and well-being of service users

Key Responsibilities:

• Ensure the environment is cleaned to national standards.
• Deliver meal services.
• Make beds and clean medical/hard equipment.
• Manage linen quality and report maintenance issues.
• Undertake scheduled cleaning tasks, including the cleaning of clinical equipment.
• Uphold all infection prevention and control measures.
• Ensure that all domestic consumables are available at all times in the appropriate dispenser/holder.
• Undertake ad hoc cleaning tasks as required by the Facilities Supervisor - Housekeeping or nursing staff

The role is critical to providing a safe, efficient, and quality environment that enhances the patient’s experience by ensuring the clinical environment is presented and maintained in a way that maximizes the patient’s sense of comfort, safety, and well-being

Person specification

Food Handling

• Basic knowledge of allergens Must have excellent knowledge of Food Hygiene and temperature control

• Basic food hygiene knowledge or qualification

Communication Skills

• Achieving effective communication skills is often a result of years of experience in the field, allowing individuals to navigate complex interactions with ease and confidence.

• The ability to communicate effectively with patients, colleagues, and other stakeholders. This involves being able to convey information clearly and concisely, both verbally and in writing, and being able to listen actively and respond appropriately.

Applying and timelines

Please check your email for updates and contact Recruitment for feedback.

Pay and contracts

Most NHS roles are paid under NHS Agenda for Change. With us - your starting point is set against the advertised band and your relevant NHS service, with progression through annual increments.

Medical and Very Senior Manager roles follow separate national pay frameworks, not Agenda for Change. Details are provided in each advert and during recruitment.

• Clinical posts up to and including Band 4 are expected to hold the Care Certificate. If you don’t have it yet, we’ll support you to complete it in post.
• Some roles require a Standard or Enhanced DBS check under part V of the Police Act 1997. Having a criminal record won’t automatically prevent employment. We consider the role and individual circumstances.
• We are an equal opportunities employer, offer flexible working, and are a smoke free Trust.

• We are an equal opportunities employer and offer flexible working.
• We are an anti-racist, disability-inclusive and LGBTQ+-inclusive Trust.
• We welcome applications from under-represented groups and people with lived experience relevant to our services, including Black and Asian colleagues, Disabled people (including non-visible disabilities such as neurodiversity and mental health) and LGBTQ+ people.
• Disabled applicants can request consideration under our Guaranteed Interview Scheme where essential criteria are met. You can ask for reasonable adjustments at every stage of the process.

Our culture and values

If you want to contribute, learn and progress, this is a great time to join us.