Administration Assistant

Job overview

Department: Paediatrics & Neonates

This post is to provide a clinical administration - typing service, based at The James Cook University Hospital in Middlesbrough.

This post is for internal candidates to South Tees Trust. If you are not currently working within the trust your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

Main duties of the job

We are looking for someone who is:

• Wanting to gain invaluable experience across a wide variety of roles
• An enthusiastic team player
• Able to work flexibly
• An excellent communicator with a high level of interpersonal skill
• An accurate typist with OCR/RSA qualification or equivalent level typing qualification or experience
• Able to type at an entry level of 50 words per minute, working towards 70 words per minute
• Experienced in audio-typing (desirable)
• Knowledgeable of Office, Outlook, including Word, Excel, Powerpoint, E-mail and Internet
• Able to demonstrate efficient and accurate word processing skills
• Committed to personal development with evidence of this
• Able to demonstrate diplomacy, tact and sensitivity
• Aware of the importance of confidentiality

If you believe you are the person we are looking for we would be glad to hear from you.

This vacancy will close when we receive sufficient completed applications.

Working for our organisation

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions

• Your Leadership Impact
• Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person specification

KNOWLEDGE & SKILLS

• Excellent communication and interpersonal skills
• Efficient and accurate word processing skills
• Understanding of clerical processes

• Experience in a clinical setting Knowledge of hospital patient administration system
• Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures ·
• Knowledge of General Data Protection Regulations and patient confidentiality
• Knowledge of medical terminology

QUALIFICATIONS & TRAINING

• • OCR/RSA equivalent level typing qualification (or experience entry level of 50 words per minute typing working towards 70 words per minute)
• • GCSE’s A-C or equivalent qualification or experience
• • NVQ 2 in Business Administration or equivalent experience

• • Audio-typing qualification or equivalent level of working experience with medical terminology

Experience

• Knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet

• Previous experience working within a team
• Healthcare / NHS Trust experience
• Administrative experience

Disclosure and Barring Checks (DBS)

It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.

Equality, Diversity and Inclusion

All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. We welcome applications from the Black and Minority Ethnic (BAME) Network; LGBT+ Network; Disability and Long-Term Health Conditions Network, Faith Network, Childless not by Choice Network and the Menopause Support Group.

As an inclusive employer, we are here to support you.

If you have any special requirements to help you with your application, email our team at [email protected]

The Trust encourages and supports all applicants to be fully vaccinated against both COVID19 and influenza.

Please be aware, there are occasions where some vacancies may close prior to the closing date advertised. This will only happen where sufficient applications are received AND will be made evident on the job advert.

Please note if you are successfully shortlisted, we will contact you via the email address that you have applied from so please ensure you check your emails regularly.

Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.

IMPORTANT - Please ensure you read the 'Guidance Notes for Applicants' document attached to this advert before you start to complete your application form.

This document provides detailed advice regarding the completion of your application form.

The guidance document also provides in detail what identification and certificates you must provide at interview should you be shortlisted.

Personal references and references from colleagues are not acceptable.

Unfortunately we are unable to respond to all applicants and those who are not contacted within six weeks of the closing date should assume that their application has been unsuccessful.