Learning & Development Partner
Learning & Development Partner
About us
We are Vitesse – the treasury and payment partner of choice for insurance.
Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA-regulated business providing global claim funds management and payment solutions. Operating one of the largest banking and payment settlement networks in the world, we give our customers direct access to 200 countries and currencies.Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds and deliver a superior claimant experience. Our market-leading treasury proposition provides insurers with transparency and control over their claim funds, even when delegated to third-parties, allowing them to have their money in the right place, at the right time, to make that all-important payment when customers need it most.
With over 240 employees across our London headquarters, Europe, and the US, $93m Series C funding secured, and exceeding £15bn in processed transactions, we are only just getting started.
We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd’s of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference.As we continue to scale up, we want like-minded humans to join us on this exciting journey. Are you ready?
As the Learning & Development Partner, you will play a pivotal role in driving employee growth and ensuring that our workforce is equipped with the skills and knowledge needed to excel in their roles. You will lead the design, implementation, delivery, and management of comprehensive learning and development programs across the organisation to drive employee growth, increase performance and productivity and enhance the Vitesse employee experience across our global offices.
KEY RESPONSIBILITIES
Learning and Development Planning- In conjunction with function Heads, VP of People and People Partners, identify current and future training needs and develop a robust learning and development strategy to support meeting these needs.
- Create innovative and effective learning programs, including e-learning, workshops, coaching, and mentoring initiatives.
- Design and develop engaging learning content (e.g., videos, presentations, modules, guides) tailored to employee needs.
- Partner with external vendors to deliver specialised training where required.
- Oversee induction programs to ensure a smooth transition for new hires.
- Conduct regular talent assessments to identify skill gaps and development needs.
- Create and implement learning development paths and succession plans from our Career Framework to ensure a pipeline of skilled and capable employees and enhance internal mobility
- Work closely with department heads to understand specific learning needs within different teams.
- Build strong relationships with external training providers and industry experts to enhance the quality of learning programs (including utilizing the apprenticeship levy to meet the learning needs of our employee)
- Build out a coaching culture across the organisation through informal and formal coaching conversations with employees at all levels of the organisation
- Establish key performance indicators (KPIs) to measure the effectiveness of learning programs
- Regularly assess and evaluate the impact of learning initiatives, making data-driven adjustments as needed.
- Manage and maintain Vitesse’s Learning Management System (LMS), ensuring it is user-friendly, up to date, and aligned with training goals.
- Upload, organise, and update learning content on the LMS, ensuring accessibility for all employees.
- Analyse LMS data to track usage, course completions, and learner progress, using insights to drive improvements.
- Proven experience in a learning and development role, preferably within the Fintech, Insurance or Financial Services industries.
- Strong understanding of fintech trends and the skills required for success in the sector.
- Professional certifications such as CIPD, SHRM, or other relevant L&D qualifications are advantageous.
- Demonstrated success in designing and implementing effective learning programs, including onboarding and management development.
- Excellent interpersonal skills.
- A proactive, innovative, and strategic thinker who thrives in a fast-paced environment.
- Passionate about employee development and committed to fostering an inclusive and growth-oriented culture.
- 25 days Holiday per year (increasing by 1 day per years' service, up to 30 days) + Bank Holidays
- Hybrid working arrangements – minimum 2 days in the office, Tuesday - Thursday
- Contributory pension scheme
- Enhanced Parental leave
- Cycle to Work Scheme
- Private Medical Insurance with AXA
- Unlimited access to therapy sessions through our partner, Oliva
- Discounted Gym membership through Gympass
- Financial Coaching with Octopus Wealth
- 2 days of volunteering leave per year
- Sabbatical after 5 years’ service
- Life Assurance - MetLife (UK employees only)
- Ongoing Learning and Development to support you reach your career goals
Vitesse at our best – our values
The Vitesse values are a true reflection of what it takes to thrive in our business, so it’s important to us that any employee who joins our business is aligned with these 3 attributes
Confident Humility
We don’t do ego and we know that unless we all win, none of us win. We admit when we’re wrong, ask for help and always think about the wider business before ourselves.
Driven to Succeed
We see the opportunity ahead of us and we won’t stop until we fulfil the potential we know we have. We hold ourselves to high standards and deliver high quality outcomes for Vitesse and our customers.
Tenacious Responsibility
We take ownership for our actions and decisions, and face into the challenges that come our way. We are committed to seeing things through to completion, even in the face of adversity.
We are an Equal Opportunity Employer We are committed to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an unbiased acceptance of others.Our policies and practices aim to promote an environment that is free from all forms of Unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly and with dignity and respect. Please confirm if selected for an interview, what interview adjustments you would need?
You can contact Clara Moretti-Greene on clara.moretti-greene@vitesse.io or in her absence contact our People Team PeopleTeam@vitessepsp.com.