Bookings Administrator

OutThere RPO are supporting our Client, to recruit a full-time Support Administrator in their Portsmouth office.

any many more!

• Managing incoming communications via telephone/email to provide quality customer service.
• Resolving queries in a timely manner, and addressing customer concerns.
• Updating and managing the CRM system and analysing data in order to produce detailed reports.
• Scheduling meeting and appointments, whilst ensuring calendars are coordinated.

Requirements

The ideal person for this role will have have the following skills/experience:

• Excellent communication skills to be able to successfully interact with clients, colleagues and stakeholders.
• Ability to quickly learn industry specific software and have strong problem solving skills, enabling them to multitask under pressure whilst prioritising tasks effectively to meet deadlines.
• Experience in managing calendars, scheduling appointments, and coordinating meetings.
• Strong IT Literacy.
• Advanced Microsoft Excel skills, including the ability to work with formulas, data analysis, and spreadsheets.
• Previous experience in a Customer Service or Administrative role (desirable)

Desirable:

• A background in the construction or building industry is an asset.
• Familiarity with project management, subcontractor coordination, or general construction workflows would be advantageous.