CPA Team Secretary
We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us.We encourage all applicants to share their equality information with us.
Job overview
We have exciting opportunity for someone to join our Administration and Clerical Team as a permanent Band 3 Team Secretary that specifically supports the Care Programme Approach (CPA) and Community Treatment Review (CTR) functions within the Maghull Health Park.
Based within a general office environment, you will be motivated, flexible and committed to being part of a team that is dedicated to providing the best possible outcomes for the patients in our care. Teamwork is promoted within out office environment as well as supporting our colleagues/Teams.
The successful applicant must have current experience of working in an administrative role and have recent experience of taking live minutes in meetings. Taking live minutes is a fundamental part of this role.
This post requires on site working, Monday to Friday 9-5 to support the inpatient clinical services.
It is essential that you are able to evidence any certificates/qualifications that you add to your application form on Trac. The successful candidate will need to produce these certificates/qualifications to Recruitment Team as part of the recruitment process.
Main duties of the job
You will be required to provide comprehensive, accurate and timely secretarial support to the Consultant Forensic Psychiatrist(s) in relation to arranging and taking live minutes in CPA / CTR Meetings. The Team Secretaries who support CPA / CTRs are responsible for handling a wide variety of administrative duties and being able to prioritise their workload accordingly.The potholder must be organised, hardworking, and efficient and at all times and be aware of confidentiality and quality issues.
The post will contain a range of tasks which require you to work on your own initiative, with some tasks operating within clearly defined limits. The post holder will have a good knowledge of Microsoft Office applications and the ability to accurately record data.A key part of both roles is to schedule CPA/CTR Meetings within Trust guidelines and prepare for and take live minutes at a number of weekly CPA/ CTR meetings. The post holder will also be required to undertake duties such as inputting into the relevant Patient Clinical Information Systems and undertaking audits as and when required.
The post holder will also be responsible for uploading documents to the Patient Clinical Information Systems and ensuring the CPA/CTR documentation is completed accurately and in a timely manner after each CPA/CTR Meeting.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
The post holder will have demonstrable experience of preparing for and taking minutes plus the production and upkeep of action logs. Preparation for meetings will include chasing up outstanding reports and actions in advance of the meetings. The role will require the post holder to travel to Divisional and Trust locations to support Divisional meetings.
You will be motivated, flexible and committed to being part of a team that is dedicated and supports the highest possible standards of care to our patients. The successful applicant will have the ability to work on their own, to prioritise their workload and work to tight deadlines as required by the Clinical Service and Administration Manager.The post holder will have excellent administration, organisational and communication skills, be willing to work flexibly and show commitment to providing a responsive service that meets the needs of the ward and patients in our care.
You will be required to liaise with external agencies including: Mental Health Review Tribunal Offices; other Medium Secure Units; Social Services; Probation Services, Home Office and HM Prison Service.
The successful candidate will have a good knowledge of all Microsoft Office applications including Outlook, Word, Excel and PowerPoint and will have experience of using Service databases and clinical information systems.
Person specification
Qualifications
Essential criteria- Business Administration Level 3 or equivalent.
- IT skills and experience
- Knowledge of Microsoft Office products.
- ECDL
KNOWLEDGE/EXPERIENCE
Essential criteria- Proven relevant experience of working in an administrative role
- Demonstrable organisational and time management skills
- Audio typing skills
- Good written, verbal and non-verbal skills
- Experience & knowledge of people who experience mental health issues
- Experience of working in a healthcare environment
- PowerPoint presentation
- Cashier experience
- Minute taking experience.
VALUES
Essential criteria- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
PERSONAL ATTRIBUTES
Essential criteria- Ability to work flexibly to meet service need.
- Ability to use initiative and maintain a positive and professional attitude
- Ability to work as part of a team
- Ability to prioritise work with minimum supervision
- Ability to maintain confidentiality.
- Good interpersonal skills and the ability to relate to people with tact and diplomacy.
- Willingness to work in a secure setting
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.
Should you require a reasonable adjustment to our recruitment process please email [email protected] to ensure that measures can be put in place to support you.
We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
The Trust expects all post holders who require an enhanced DBS for their role and work in Children’s & Young People services to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration.Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email [email protected]) with their application number once they have completed their DBS application form.
The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
Flexible working requests will be considered for all roles.
Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.
Please note: new entrants to the NHS will commence on the first pay point of the relevant band.Please note: new entrants to the NHS will commence on the first pay point of the relevant band.