Service Manager (Neurosciences)

Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

Are you ready to take your leadership career to the next level in one of the UK’s largest and most respected healthcare organisations? At Sheffield Teaching Hospitals Foundation Trust, we’re passionate about delivering exceptional patient care, and we’re offering a fantastic opportunity for a driven and visionary leader to make a real impact.

This role will be jointly responsible for the management of all no-clinical services in the neurosciences directorate, providing line management and leadership to a portfolio of the non-clinical staff.

The role reports directly to the deputy Operations Director and will provide critical leadership for the directorate. You will be at the heart of service delivery. driving performance improvement and working closely with the Clinical Leads, Clinical Director and a talented clinical team to shape the future of care.

We are looking for a talented, inspirational leader with a passion for healthcare , who thrives in a fast-paced environment. If you are hardworking, organised, resilient and ready to tackle the challenges of tomorrow, we want to hear from you.

Apply now to be part of our wonderful team!

Main duties of the job

The post holder will be responsible for attainment of financial, activity & waiting time targets.

Working for our organisation

You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Qualifications

• Relevant Degree in Management/Healthcare or significant experience of operational management within the NHS

• Master Degree

Experience

• Detailed knowledge of national NHS agenda
• Experience of patient targets including waiting list management, clinical services, commissioning, service planning etc
• Extensive knowledge of risk issues and management
• Experience of staff management
• Extensive knowledge and experience of full range of HR processes and policies
• High levels of IT literacy (e.g. Advanced Excel Training) with demonstrable experience in managing complex software systems and databases
• Experience of managing large budgets and contracts
• Proven ability to analyse and interpret complex and sometimes conflicting guidance and data and produce reports to national standards and tight deadlines
• Project management experience
• Sound negotiator. Influential with credibility in the clinical setting.
• Excellent team management and leadership skills including change management and workforce redesign

• Experience of risk issues and management
• Experience of training and disseminating information
• Experience of implementing IT system projects
• Proven ability to manage budgets and contracts within an NHS environment

Special Skills/Aptitudes

• Proven ability to prioritise own and others workload and responsibilities within a pressurised work environment
• Excellent interpersonal and communication skills (written, verbal and presentational) with ability to liaise and collaborate with all levels of staff at Trust and national level
• Able to handle and resolve conflict and deal with a diverse range of situations including conflict, hostile and emotive environments
• Understand the importance of staff training/ development and possess excellent coaching and facilitating skills.
• Excellent organisational skills
• Self motivated and able to work without supervision
• Ability to work as part of a team

• Proven experience of representing services at a national level
• Proven experience of communicating effectively with patients, sometimes in distressing circumstances

Other factors

• Understanding of patient confidentiality
• Ability to remain calm under pressure
• Professional approach
• Prepared to travel when required

Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.

When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.

You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.

If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.

Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook.