Retail Catering Team Leader - GGH

Job overview

The Retail Catering Department are looking to recruit an enthusiastic person to join us as a Team Leader.

A good knowledge of Team Management within a Retail/ Hospital Catering environment including:-

Ability to lead, train and develop team members.

Good IT skills to manage general day to day information inputting moving towards paperless system.

• Roster planning to ensuring the correct number of staff available to cover shifts cover annual leave / sickness.
• Conducting Appraisals and Sickness Reviews
• Have knowledge of special dietary requirements.
• The ability to maintain controls as required in our Food Safety Management system.
• Excellent Customer Service Skills, liaising with colleagues, patients and their relatives within the Hospital environment.

Working for our organisation

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

• Working flexibly within the Catering Team
• Ensuring that cleaning is carried out to the required frequencies and standards, in line with the Food safety and UHL policies and processes.
• Ensuring that waste is correctly segregated as required and that waste is stored/removed as Trust Waste Policy
• Ensure that any mechanical defects, faulty or broken equipment identified is recorded and reported and taken out of use and labelled do not use.
• Observing and monitoring the team ensuring they are working safely and following processes when undertaking their duties.
• Reporting of Incidents, accidents or near misses in accordance with Trust procedure.
• Ensuring that the correct storage and economical use of materials and chemicals following, COSHH (Control of Substances Hazardous to Health) policies and procedures.
• Working within chilled areas and in wet environments.
• To ensure that Temperature records and cleaning checklist are being completed accurately to the required frequencies.
• Responsibility, that high standards of cleanliness are maintained throughout the work area adhering to Trust policies and procedures.
• Ensuring stock rotation, stock is being checked for Dates, Damage and Quality with Quarantine any food items that have been identified. Completing complaint forms and advising your manager of these.
• To adhere to the Trust colour coding system to prevent cross infection.

Person specification

Experience

• Able to carry out instructions and duties as detailed in the job description. Previous experience with working within a catering environment. Willingness to work towards and achieving CIEH Level 3 in Food safety.

• Previous experience of working within a healthcare environment. Catering experience CIEH Level 3 in Food Hygiene Supervisory experience

Interpersonal skills

• Effective communication skills with all levels of staff and patients. Able to work in a busy environment.

Physical Skills

• Working to deadlines safely in a care environment. Good level of fitness

Flexibility

• Flexibility to cover colleagues when required and or be able to work unsociable hours. Flexible approach to working practices

Trust induction and Training

• Must be able to attend Trust induction and any relevant training that is required for this position.

Equality and Diversity

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.

Other requirements specific to the role

• Undertaken Staff Appraisals PDP’s (Personal Development Plans)

Commitment to Trust Values and Behaviours

• Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours

Skills

• Have a good standard of the English language both written and oral communication skills Ability to work as a team member or on own initiative.

Additional Information

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.

Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

Disclosure and Barring Service Check

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.

The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.

The current price of a check is £38 for an enhanced and £18 for a standard check.

COVID 19 Risk Assessment

Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.

The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.

Covid Vaccination Status

Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.